Acer AT3705-MGW, AT3705-DTV Troubleshooting, There is no picture or sound, Picture is not clear

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Troubleshooting

Before you call the Acer service center, please check the following items:

Here is a list of possible situations that may arise during the use of your LCD TV. Easy answers and solutions are provided for each.

There is no picture or sound.

Make sure the power cord is properly inserted in the power outlet.

Make sure the input mode is correctly set by your selected input.

Make sure the antenna at the rear of the TV is properly connected.

Make sure the main power switch is turned on.

Make sure the volume is not set to minimum or the sound is not set to mute.

Make sure the headphones are not connected.

Reception other than those of broadcasting stations can be considered.

Picture is not clear.

Make sure the antenna cable is properly connected.

Consider whether your TV signal is being properly received.

Poor picture quality can occur due to a VHS camera, camcorder, or other peripheral being connected at the same time. Switch off one of the other peripherals.

The 'ghost' or double image may be caused by obstruction to the antenna due to high-rise buildings or hills. Using a highly directional antenna may improve the picture quality.

The horizontal dotted lines shown on the pictures may be caused by electrical interference, e.g., hair dryer, nearby neon lights, etc. Turn off or remove these.

Picture is too dark, too light or tinted.

Check the color adjustment.

Check the brightness setting.

Check the sharpness function.

The fluorescent lamp may have reached the end of its service life.

Remote control does not work.

Check the batteries of the remote control.

Make sure the remote sensor window is not under strong fluorescent lighting.

Try to clean the remote control sensor lens on the TV with a soft cloth.

Use the buttons (hotkeys) on the TV before the remote control works.

If the above suggestions do not solve your technical issue, please refer to the warranty card for service information.

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Contents Acer LCD TV In.1.05.series.0303.indb 2006 20338 PM Important safety instructions Operation conditions Disposal instructionsFCC Notice LCD pixel statement Exposure of humans to RF fields RSS-102 First things first Basic features and benefits of your Acer LCD TVPacking checklist AT3705-MGW AT3705-DTV AT3205-DTV AT2605-DTV Your LCD TV overviewFront panel view Rear panel view Bottom panel viewRemote control General keysCard reader / media gateway keys for AT3705 MGW only Teletext & MPXBasic connections Connecting the power cordSetting up the remote control Getting started watching your TV Connecting an antenna/cableEnjoying analog and digital TV In.1.05.series.0303.indb 2006 20344 PM Adjusting the volume Changing channelsSource-IN Connecting external audio/video devicesConnecting a DVD, VCR or audio/video equipment Selecting the input source Connecting a camera, camcorder, video game or headphonesConnecting a PC or notebook computer Input button guideNavigating the OSD with the remote control OSD navigationAdjusting the OSD settings Default setting in different mode Set-up Empowering mode Empowering TechnologySet-up Empowering mode Less than two secondsFavorite channel mode in TV Default setting in different Empowering modeScenario mode in TV default setting Storing favorite channelsScenario mode in Media Gateway for MGW models only Home page in Media GatewayAdvanced features PIP/PBP/POPPOP Lock TV Locking TV contentSetting a personal PIN Lock This channel Locking a single channelLocking your TV To set or change your TV ratings settings TV ratings for digital TV modeSetting or changing the ratings DVB ratingsAnalog TV Digital TV Re-scan for channelsScanning for channels Auto-scan Current channel will be highlighted Channel list for digital TV modeTo open the channel list feature Electronic program guide for digital TV mode EPG screenNavigating the EPG for Digital TV mode Dolby Digital Digital TV only Audio effectsBBE Digital 169 Widescreen display modeWide mode PanoramaDimensions AT3705-MGW AT3705-DTV63.67 124.60230.55 124.60 589.89100.00 845.70 576.99579.95 204.92Appendix-Source Options PIP/PBPThere is no picture or sound TroubleshootingRemote control does not work Picture is not clearAm not able to play certain media files Cannot see a playlist on my TVProduct specifications MGW specsModel AT3205-DTV AT2605-DTV

AT3705-DTV, AT3705-MGW specifications

The Acer AT3705-MGW and AT3705-DTV are notable additions to Acer's line of high-definition televisions, designed to elevate the viewing experience with advanced technologies and user-oriented features. Both models cater to consumers looking for enhanced picture quality, smart functionalities, and seamless connectivity.

One of the standout features of the AT3705 series is its impressive display technology. Equipped with a Full HD resolution of 1920x1080 pixels, both models deliver sharp and vibrant images that bring content to life. The incorporation of LED backlighting ensures better contrast ratios and richer colors, making movies, sports, and gaming more immersive with deeper blacks and brighter whites.

In terms of audio, the AT3705 series does not disappoint. With integrated high-quality speakers, these televisions offer a rich sound experience that complements the stunning visuals. The sound design aims to provide clear dialogue and dynamic audio effects, making every scene more engaging.

Connectivity options are another strong point for the AT3705-MGW and AT3705-DTV. Both models come with multiple HDMI ports, allowing users to connect various devices such as gaming consoles, Blu-ray players, and streaming devices effortlessly. Additionally, USB ports enable easy access to external media, letting users view their favorite photos or videos directly on the screen.

For those who enjoy streaming, the AT3705-DTV model includes built-in Digital TV capabilities, supporting various broadcasting standards. This ensures that users can enjoy a wide range of channels without the need for extra equipment, making it a practical choice for cord-cutters.

Smart Features are seamlessly integrated into these models, with user-friendly interfaces that grant access to popular streaming applications. Users can enjoy their favorite shows and movies from platforms like Netflix, YouTube, and more, directly through the TV, making content consumption simpler and more accessible.

In conclusion, the Acer AT3705-MGW and AT3705-DTV are designed to meet the demands of modern viewers, showcasing excellent picture quality, robust sound, versatile connectivity, and smart features. These televisions present a compelling option for anyone looking to upgrade their home entertainment system. With a combination of aesthetic design and advanced technology, both models promise to enhance everyday viewing experiences.