Humax CI-5100C manual Troubleshooting Guide, Problem Solution

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Troubleshooting Guide

Problem

Solution

 

About STB

Does not display any message

Check the main power cable and check that it is plugged into a suitable power outlet.

on the front panel or STB has no

Check you have switch the STB main power switch ON at the rear of the STB.

power.

Check whether STB is in Standby mode.

No Picture

Ensure that the STB is switched on (see above).

 

Check the video output port (SCART & RCA Jack) is firmly connected to the TV or VCR.

 

If you are using the RF Output, check that the RF Lead is connected firmly to the STB

 

and TV/VCR.

 

Check that you have selected the correct channel or Video Output on your TV.

 

If you are using the RF Output, check that you have correctly tuned the UHF

 

channel of the STB or TV.

 

Check the brightness level of the TV.

Poor picture quality

See “No Picture” above.

 

 

No Sound

See “No Picture” above.

 

Check the volume level of the TV and STB.

 

Check the Mute status of the TV and STB.

 

 

Remote Control does not operate

Point remote control directly towards the STB.

 

Check and replace batteries.

 

On-Screen Error Messages

No or Bad Signal

Check the Connection of CATV Line.

 

Check the “Signal Level” and the “Signal Quality” in the Signal Status menu.

Service is not running or

Check whether the Common Interface module and Smart card are correctly inserted.

scrambled / No access to the

Check whether the Common Interface module and Smart card is appropriate for the

service slot.

selected service.

Please check the card / No right for this

Check that the Smart card is inserted correctly.

service / No smart card in slot and please

Check the Smart card is appropriate for the selected service.

insert your card (when using the CAM)

Check the subscription rights of the Smart card.

 

Time Display

The front panel does not

Make sure you have switched on the STB.

display the time.

Switch the STB on and tune to a service to allow the STB to receive the time sent with

 

the signal by the service provider.

 

Front panel will only display the time in Standby mode.

 

 

Time displayed on the front panel is in correct.

Adjust the time in the Time Settings menu.

 

Service Search

“No Signal” in Manual Search

Check the “Signal Level” and the “Signal Quality” in the Signal Status menu. Check the Connection of CATV Line.

Front Panel Error Messages

: Incorrect data block(CRC-16)

: Invalid system ID : UART RX/TX time out

Try switching STB power Off and On.

Check whether the system ID is different for Software and STB. Try switching STB power Off and On.

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Contents Page Contents Safety Remote Control Unit 18 EPG 15 OK16 P+/P +/VCopyright & Glossary CopyrightGlossary Page VCR Scart For the VCR STB ConnectionsRear Panel RS-232CConnect a S/PDIF Fiber-Optic cable TV onlyTV with VCR With Hi-Fi SystemInformation BoxI-Plate Changing ServicesSERVICE-PARTLeft side of the box Guide of FunctionsTeletext Volume ControlSoundtrack SubtitleGuide of Main Menu Simple Service List Advanced Service ListE11 Service Alphabet Order Service FavouriteService Network Service GenreNow/Next mode Weekly modeE13 Reserved mode Quick modeE14 System Setting Language SettingE15 E16 Time SettingOutput Setting UHF TuningE17 E18 Service OrganisingOther Setting Organise TV ServicesE19 E20 Organise Networks Organise Radio ServicesYou can edit services using the network unit E21Service Searching E22Manual Search Start Frequency Set the Symbol Rate of cable signal you want to findE23 Automatic SearchE24 Signal DetectionStatus Common InterfaceProblem Solution Troubleshooting GuideE26 Menu MapE27 E28 SpecificationE29 Data In/OutInhalt Sicherheitshinweise Fernbedienung Numerische Tasten Copyright & Glossar WarnungGlossar Page Anschlüsse der Set-Top Box RückseiteVerwenden Sie diese Buchse zum Anschließen Ihres PCs Anschließen eines S/PDIF-Lichtleiterkabels Nur FernseherFernseher mit Videokassettenrecorder Mit einem Hi-Fi SystemProgramme ändern SERVICETEILlinke Seite der BoxFunktionen InformationsboxInfo-BoxVideotext LautstärkeTonspur UntertitelKindersicherung HauptmenüWähle Programm TV ProgrammführerProgrammeinstellung EinfachFortgeschritten Die farbige Taste entspricht der folgenden ProgrammlisteGenre D12Lieblings SendergruppeD13 Modus Jetzt/Modus NächsteModus Wöchentlich D14 Modus ReserviertModus Schnell Systemeinstellung D15Spracheinstellung Zeiteinstellung D16D17 AusgangseinstellungenUHF Abstimmung Organisiere TV-Programme ProgrammorganisationD18 Andere EinstellungenD19 D20 Organisiere Netzanbieter D21Organisiere Radioprogramme Nachrichten, Show, Sport, Bildung, Hörer A-D uswProgrammsuchlauf D22Manueller Suchlauf D23 Programmsuche auf dem BildschirmGefundene Programme im Bildschirm Endfrequency D24Automatischer Suchlauf StartfrequencyEmpfängerstatus SignalerfassungAllgemeine Schnittstelle D25Fehlermitteilungen auf dem Bildschirm Problem Lösung STBSet-Top-BoxFehlerbehebung D26Problem Lösung Zeitanzeige D27Fehlermeldungen an der Vorderseite D28 MenüübersichtD29 D30 Technische DatenD31 Und Datenein-/-ausgang

CI-5100C specifications

The Humax CI-5100C is a compact and versatile digital satellite receiver that is designed to provide users with high-quality satellite television viewing. Known for its user-friendly interface and robust features, the CI-5100C caters to both casual viewers and avid satellite enthusiasts.

One of the standout features of the Humax CI-5100C is its built-in Common Interface (CI) slot, which allows users to insert their own conditional access modules (CAM) or smart cards. This flexibility lets viewers access multiple pay-TV services and channels, making it easier to customize their viewing experience based on personal preferences. The receiver supports a wide range of satellite broadcasting standards, ensuring compatibility with various satellite operators.

In terms of picture and sound quality, the CI-5100C supports MPEG-2 and MPEG-4 decoding, allowing it to deliver clear and crisp images while providing a rich audio experience. This compatibility with high-definition content means that users can enjoy their favorite shows, movies, and sports events in excellent quality.

The CI-5100C also boasts a range of connectivity options, including a USB port that enables media playback from external storage devices. Users can easily connect USB drives or external hard disks, allowing for the playback of recorded shows, pictures, and music files. Moreover, the HDMI output ensures a high-definition connection to modern televisions, allowing for an enhanced viewing experience.

Another notable characteristic of the Humax CI-5100C is its Digital Video Recorder (DVR) functionality, which enables users to record live television. This feature is particularly useful for those with busy schedules, as it allows them to watch their favorite programs at their convenience. The built-in EPG (Electronic Program Guide) supports scheduling recordings, making it easy to set up shows to be recorded automatically.

In addition, the receiver comes with simple navigation and an intuitive remote control, which makes it easy to browse through channels and manage settings. The user-friendly interface is designed to provide quick access to all features, making it accessible even for those who may not be very tech-savvy.

Overall, the Humax CI-5100C serves as an excellent choice for anyone looking to enhance their satellite TV experience, thanks to its array of features, high-quality performance, and support for various viewing preferences. Whether you're a seasoned satellite user or just beginning to explore the world of satellite television, the CI-5100C is a solid investment for quality entertainment.