Atlona AT-DVI4-100SR user manual Connection Diagram, Troubleshooting

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CONNECTION DIAGRAM

CAT5/6/7 cable

up to 330ft

RS232 cable

Transmitter

DVI cable

IR Emitter

RS232 cable

OR

IR Remote

Receiver

DVI cable

IR Bug

The AT-HD4-V110SR allows to extend video with audio with Bi-Directional RS232 and Bi-Directional IR.

Therefore the IR and or RS232 signal could be send from the remote location to main hub or from control system to the remote location.

TROUBLESHOOTING

1. No Video Signal on the Display or Signal is going in and Out:

a. Please test your RJ45 cables with a Fluke or similar tester to make sure that all the wires are connected and the distance is within the limits.

b. If you are using patch panel or and RJ45 wall plates, the distance will be reduced, please do a direct connection by passing all additional equipment.

c. Please try to re-terminate your CAT5/6/7 wire to 568B

d. If your sources is a computer (laptop or desktop), please enable the DVI output.

Windows computers: Select Properties Select Display resolutions Select Detect Display Select second Display Select Extended Display check box Select most appropriate resolution (most basic would be 1024x768)

Mac Computers: Select Settings Select Displays Select Detect Display Select Arrangement Select Mirror Displays Select most appropriate resolution (most basic would be 1024x768)

2. IR Signal is not passing through:

Make sure you have IR RX and IR TX connected to its respective interfaces. If not, you may have burned the IR sensor on the IR RX or and IR TX and therefore should replace them.

Toll free: 1-877-536-3976

5

www.atlona.com

Local: 1-408-962-0515

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Contents AT-DVI4-100SR Table of Contents Features Package ContentIntroduction Specifications Panel DescriptionsConnection and Operation Connection Diagram TroubleshootingSafety Information SafeguardsWarranty Limited WarrantyAtlona Product Registration