Humax IR-TWIN No or bad signal, Channel is, Scrambled or not, Available, Audio not, Short LNB

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Error message

Possible causes

What to do

 

 

 

No or bad signal

The satellite dish is not pointing at

Adjust dish alignment.

 

the satellite.

 

 

 

 

 

Signal is too weak.

Increase the LNB voltage or connect a

 

 

signal amplifier.

 

 

 

 

Satellite dish is too small.

Change to a larger dish.

 

 

 

 

Problem with LNB.

Change the LNB.

 

 

 

 

Wrong antenna setting.

Set the antenna correctly.

 

 

 

The channel is

The channel has a signal, but no

Confirm if the channel is currently on air.

scrambled or not

audio or video is provided.

 

available.

 

 

 

 

 

 

The channel has not been deleted

Remove the channel from the channel list

 

by broadcasting company.

and check for new transponder details.

 

 

 

 

The channel is for data

The channel cannot be viewed with the

 

broadcasting.

appropriate model that supports data

 

 

channels.

 

 

 

 

Smartcard is not plugged in.

Insert Smartcard.

 

 

 

 

Wrong Smartcard is in use.

Insert the appropriate Smartcard for the

 

 

channel(s) you wish to view.

 

 

 

 

Smartcard is not plugged in

Reinsert Smartcard; ensure that it is

 

correctly.

inserted correctly.

 

 

 

 

Smartcard is damaged.

Contact your Smartcard retailer or

 

 

channel broadcaster for a Smartcard

 

 

replacement.

 

 

 

Audio not

The channel has a video signal,

Press the audio button on your remote

available.

but no audio is provided.

control to confirm that the channel has

 

 

audio options.

 

 

 

Short LNB

LNB cable is short.

Replace LNB Cable.

 

 

 

 

LNB is internally short.

Replace LNB.

 

 

 

 

LNB In port is inserted by alien

Remove the alien substance and contact

 

substance or damaged.

local service center in case damage has

 

 

occurred.

 

 

 

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Contents Page Trademarks WarrantyCopyright Copyright 2008 Humax Corporation Meaning of Symbols Instruction about the ‘WEEE’ SymbolCleaning Mains SupplyOverloading LiquidReplacement of Parts LocationLIGHTNING, Storm or not in USE Extraneous ObjectsTo avoid damage of product To avoid damage of the power cord or plugTo avoid electrical shock Page Page Standby LED Standby ButtonVOL Button TV LEDStandby LED Smartcard Slot Slots for Smartcards Standby LED Power Cord LNBLNB OUT Audio L/RSource TV/RADIONUMERIC0-9 Buttons MenuStandby GuideExit ZOOM-BLUEPage ## + You can set the current time All RED Favourite GreenBouquet Yellow Satellite BlueAdd LockSkip DeletePage Style FindSchedule Group# # Time Setting Output SettingUHF Tuning OSD LanguageOrganising TV/Radio ChannelsOrganising All MoveRename Organising TV/Radio ChannelsOrganising Favourite Group A~DAntenna Setting Humax Auto SearchFixed Antenna Motor AntennaSignal Detection Humax SW UpdateIrdeto SW Update Conditional Access$ 30/ 732 /8 Page No picture on TV set Poor picture/sound qualityRemote control does not operate Cannot update new softwareNo or poor sound Cannot make reservationsNo or bad signal Channel isScrambled or not AvailableInput Connector Signal LevelLNB Power & Polarization Input Symbol RatePower Consumption Weight Net Operating TempVideo Audio# 769 /8