Chauvet Satellite TV System user service General Troubleshooting, Contact Us

General Troubleshooting

SYMPTOM	POSSIBLE CAUSE(S)	POSSIBLE ACTION(S)
Breaker/Fuse	Excessive circuit load	Check total load placed on the electrical circuit.
	Short circuit along the power	Check for a short in the electrical wiring (internal and/or
keeps blowing
	wires	external)
Device does not	No power	Check for power on power outlet
power up	Loose power cord	Check power cord
	Wrong DMX addressing	Check Control Panel and unit addressing
	Damaged DMX cables	Check DMX cables
Fixture is not	Wrong polarity settings on the	Check polarity switch settings on the controller
	controller
responding to
DMX	Loose DMX cables	Check cable connections
	Faulty DMX interface	Replace DMX input
	Faulty Main PCB	Replace Main PCB
	Non DMX cables	Use only DMX compatible cables
	Bouncing signals	Install terminator as suggested
Loss of signal	Long cable / Low level signal	Install amplifier right after fixture with strong signal
	Too many fixtures	Install an optically coupled DMX splitter after unit #32
	Interference from AC wires	Keep DMX cables separated from power cables or
		black lights

If you still have a problem after trying the above solutions, please contact CHAUVET Technical Support.

Contact Us

World W ide

General Information	CHAUVET
	3000 North 29th Court
	Hollywood, FL 33020
	voice:	954.929.1115
	fax:	954.929.5560
	toll free: 800.762.1084
Technical Support	CHAUVET
	3000 North 29th Court
	Hollywood, FL 33020
	voice:	954.929.1115 (Press 4)
	fax:	954.929.5560 (Attention: Service)
World Wide Web	www.chauvetlighting.com

3-Pin to 5-Pin Conversion Chart

If you use a controller with a 5-pin DMX output connector, you will need to use a 5- pin to 3-pin adapter. The chart below details a proper cable conversion:

3-PIN TO 5-PIN CONVERSION CHART

Conductor	3-Pin Female (Output)	5-Pin Male (Input)
Ground/Shield	Pin 1	Pin 1
Data ( - ) signal	Pin 2	Pin 2
Data ( + ) signal	Pin 3	Pin 3
Not used		Pin 4
Not used		Pin 5

5. Appendix 15 12/28/2009 12:38 PM