Sirius Satellite Radio SUPH1 manual Troubleshooting, Symptom Solution

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Troubleshooting

Symptom

Solution

 

 

SIRIUS receiver does

AC Power Adapter is not connected, or the AC outlet into which

not power on

it is plugged is not working.

 

Check that the AC Power Adapter is connected to the docking

 

station. Try plugging the AC Power adapter into a different outlet.

 

 

SIRIUS receiver

The satellite antenna is not connected to the docking station.

displays: Antenna Not

Check the satellite antenna connection to the docking station.

Detected

 

 

 

SIRIUS receiver

No satellite signal is being received.

displays: Acquiring

Check for obstacles over or around the satellite antenna.

Signal

Change the location of the antenna to eliminate nearby obstacles

 

(buildings, trees, overhangs, etc).

 

 

Audio static or loss of

The FM frequency contains static.

clarity

Locate a quiet FM frequency on your FM radio and set the FM

 

transmitter frequency of the SIRIUS receiver to match.

 

If using the Audio Out audio connector to connect to your home

 

entertainment system, check the audio cable connections.

 

 

No sound

The audio cables are not correctly connected, or the FM radio is

 

set to the wrong frequency.

 

Check the audio cables at the receiver and the radio.

 

Verify that the FM transmitter in the receiver is set to On. Tune the

 

FM radio to the same FM frequency to which the receiver is tuned.

 

 

14 [ Troubleshooting ]

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Contents SUPH1 Page Table of Contents Safety Precautions Copyrights & Trademarks Package Contents Controls Installation Installing the Docking StationInstalling the Indoor/Outdoor Antenna Docking the Sirius ReceiverEast Testing and Optimizing the Antenna Signal Strength Selecting an FM Frequency Connecting the AC Power AdapterConnecting the Audio Cable Recommended Subscribing to the Sirius Service Troubleshooting Symptom SolutionOptional Accessories Directed 14230 50 ft. Sirius antenna extensionWarranty Month WarrantySpecifications Sirius ID Sirius Customer Service Customercare@sirius-radio.com Sirius Satellite Radio Inc