HearthStone Quality Home Heating Products Inc | CHAMPLAIN | ||
TROUBLESHOOTING |
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Symptom | Possible Cause | Corrective Action |
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3. Pilot burning, no | A. Thermostat switch or | A. Check thermostat/wiring for proper |
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gas to main burner, | wires defective. | connections. Place jumper wire across |
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valve knob in the |
| terminals at thermostat. If burner comes on, |
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"ON" position, |
| replace defective thermostat. If not OK, place |
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thermostat and/or |
| jumper across thermostat wires at gas valve. |
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on/off/t'stat switch |
| If burner comes on, tighten connections, or |
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in the "ON" |
| replace faulty wires. |
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position. |
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| B. Thermopile may not be |
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| generating sufficient voltage. | B. Check thermopile output, using a |
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| meter. If the optional on/off kit has not been |
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| installed, take the readings across generator |
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| terminals of the gas valve. TPTH and TP). |
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| With the on/off kit, take the readings across |
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| TH and Terminal block (which corresponds to |
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| #3 on the switch). |
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| greater than 325 mV. If not, replace the pilot |
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| assembly. If the meter reading is OK, but the |
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| burner does not come on, replace the gas |
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| valve. |
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| C. Plugged burner orifice. | C. Remove and check burner orifice, clean or |
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| replace. Note: do not use any metal cleaning |
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| device, as this may damage the orifice. |
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4. Pilot and burner | A. Inconsistent, of | A. Adjust pilot flame size and assure that the |
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insufficient flame on | flame is aimed directly at the thermopile. |
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come on, but go |
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thermopile. |
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out after some |
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| B. Insufficient gas pressure. | B. Check line pressure to ensure that the |
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| correct inlet pressure is present for the type |
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| of gas being used. If propane pressure is |
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| inconsistent, check for water condensation at |
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| the regulator. |
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5. Frequent pilot | A. Pilot flame may be too | A. Clean and/or adjust the pilot flame for |
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outrage problem. | low or blowing, (high), | maximum impingement on the thermopile |
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| causing the pilot safety to | and thermocouple. |
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| drop out. |
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6. Glass fogs | A. A normal result of gas | A. After the heater has warmed up, the glass |
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| combustion. |
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| should clear. |
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7. Blue Flames | A. A normal result during the | A. Flames should begin to turn more |
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| first 20 minutes. | yellowish after 20 minutes of burning. |
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| B. If the blue color stays; adjust the air |
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| shutter for a proper burn. |
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