HearthStone Quality Home Heating Products Inc

CHAMPLAIN Gas-Fired Direct Vent

TROUBLESHOOTING

 

 

 

 

 

Symptom

Possible Cause

Corrective Action

 

8. Floating flames,

A. Potentially dangerous

A. Check the appliance input rate and reduce

 

lazy ill-defined,

incomplete combustion due

if necessary. The air intake/exhaust flow

 

quiet flames, which

to incorrect air to fuel ratio

system may be too restrictive or blocked (the

 

roll around,

(lack of combustion air or

rate at which the exhaust leaves [draft]

 

sometimes

excessive fuel delivery I.e.

determines the rate at which the combustion

 

completely off of

excessive gas pressure,

air is delivered). Poor draft results in

 

the port,

overrating of appliance).

insufficient air delivery or a restricted

 

sometimes with

B. Incorrect air

exhaust. Correct air intake/exhaust flow

 

overly, yellow tips.

intake/exhaust flow system.

system.

 

Possible sooting.

Causes may be:

B1. Clear ports.

 

Usually

B1. Blocked burner.

B2. Clear obstructions.

 

accompanied by

B2. Blocked primary air

B3. Clear obstructions.

 

the odor of

B3. Blocked secondary air

C. If gas pressures are correct and the

 

aldehydes.

inlets

flames stay the same, adjust the air shutter

 

 

 

for a proper burn.

 

 

 

 

 

9. Burner

A. Excessive.

A. Adjust the air shutter for a proper burn.

 

flashback. Air-gas

B. Burner input underrated.

B. Check input rate. Check input pressure

 

mixture ignites

C. Valve leak if flashback

using a manometer. Confirm correct gas

 

inside the burner

occurs with burner valve in

pressure at house meter or tank (call gas

 

near the orifice,

off position.

company). Confirm burner orifice size.

 

usually creating a

D. Improper gas pipe size.

C. Replace valve. If above corrections do not

 

roaring noise like a

 

eliminate flashback, replace burner.

 

blowtorch. The

 

D. Correct plumbing.

 

problem is an

 

 

 

imbalance of gas

 

 

 

flow velocity and

 

 

 

burning speed

 

 

 

pattern.

 

 

 

 

 

 

 

10. Delayed

A. Incorrect air-to-fuel ratio.

A1. Adjust the air shutter for a proper burn.

 

ignition (makes a

A1. Primary air incorrect.

A2. Open ports to allow for proper travel of

 

sudden "whoosh"

A2. Burner ports plugged.

flames.

 

noise as the burner

B. Improper log placement.

B. Reposition logs to eliminate interference

 

lights). This is a

 

with flame travel.

 

buildup of gas prior

 

 

 

to ignition. This is

 

 

 

more prevalent with

 

 

 

propane (LP) fuel.

 

 

 

 

 

 

 

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Hearth and Home Technologies 8300 owner manual Troubleshooting