Troubleshooting

Q: What is digital TV?

A:Unlike the traditional analog broadcasting that is subject to interference and noise, digital TV transmits and receives pictures and sounds by converting them into digits. Currently there are 3 global digital TV standards: DVB-T, ATSC and ISDB. Among them, DVB-T is the most popular standard now, and this TV card supports the DVB-T standard. For more information on DVB, visit the website at www.dvb.org.

Q: How to switch between analog TV and digital TV?

A:To switch between TV systems, you have to manually change the TV signal sources, and go to [Settings] > [Signal Settings] > [Capture Device] in PowerCinema to change the setting to [713x BDA Digital Capture] or [713x BDA Analog Capture]. Then perform a channel scanning again, and you can watch TV after the scanning is completed.

Q: Why do I have so few digital channels? Why does the signal delay?

A:The reason may be that the digital signals received are not strong enough. To increase the signal strength, place the digital antenna at an open place or near an outdoor location.

Q: Why can I not receive digital TV?

A:Please make sure that your location is inside the digital TV (DVB-T) broadcast- ing area. Place the digital antenna at an open place or near an outdoor location. The signal reception may be weak due to the effect of additional sheltering obstacles.

Q: Why is the installation of PowerCinema in Windows 2000/Me not available?

A:PowerCinema uses a module in Windows XP SP1, so it can only be installed in Windows XP SP1 or update.

Q: Why do I get a poor resolution for analog TV?

A:Please make sure that the analog signal source is not interfered. Too many branch cables will weaken the signals. You can install a signal booster to increase the resolution.

Q: Why can I not find any information in EPG? Why does EPG not display correctly?

A:EPG is only available when the information is provided by your digital TV service provider. No EPG available indicates tat your service provider does not provide EPG information. Incorrect EPG display may be caused by poor signal reception. Adjust the antenna location and try again.

Q: Why is the Time-Shifting function not working?

A:Please make sure that the Time-Shifting function is enabled: check TV [Settings] > [Signal Settings] and set the [Enable Time-Shifting] to Yes. The Time-Shifting function needs more computer resources, including a Pentium?2.4GHz (or higher) processor and 1GB free hard disk space.

Q: Why does the computer respond slowly?

A:Please close other applications, and make sure the computer meets the system requirements. In addition, you can close the Time-Shifting function (it is enabled by default) to free some computer resources.