ATI Technologies 550 manual Reference, Troubleshooting

Page 19

THEATER 550.book Page 14 Friday, January 21, 2005 9:31 AM

CHAPTER 5:

Reference

This chapter offers troubleshooting tips and provides customer-care, warranty, and compliance information.

Troubleshooting

The following troubleshooting tips may help if you experience problems. This documentation contains helpful installation/configuration tips and other valuable feature information. Please contact your dealer for more advanced troubleshooting information.

Video & TV Problems

Problem

Possible Solution

 

 

Video is Unstable

• Check that you are using the correct broadcast

or Only Black and

standard format.

White

• Check the quality of your incoming TV signal on

 

another receiver; bad reception may be the cause.

 

• Try connecting your tuner directly to the cable TV or

 

antenna source. Too many splitters in the cable will

 

degrade the signal.

 

 

There is No Video

• Ensure that your cable or antenna is connected.

or Audio

• In the TV Video Settings page, ensure that the video

 

connector is set to the correct source.

 

• Check that the audio and video connectors are

 

securely plugged into the correct jacks.

 

• Check that your video card is securely seated in its

 

slot. Please refer to the user guide for the card

 

location.

 

 

Reference

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Contents Theater 550.book Page i Friday, January 21, 2005 931 AM Disclaimer Important Safety Instructions Theater 550.book Page iv Friday, January 21, 2005 931 AM Table of Contents Getting Started System System RequirementsHardware OperatingQuick Installation Installing HardwareTo perform a quick installation Installation Diagram Detailed InstallationInstalling your Theater 550 PRO TV tuner card Theater 550 PRO TV tuner card Baseplate Connecting Display DevicesInstalling Drivers and Software in Windows Installing SoftwareSoftware Installation Prerequisites To install drivers Select SETUP.EXE from the X\PCM\SETUP.EXE To install software PowerCinemaUsing Your Theater 550 PRO TV tuner card To start TV from Windows XP Media Center Edition Using Windows XP Media Center EditionUsing CyberLink PowerCinema Launching your Theater 550 PRO TV tuner cardTheater 550.book Page 12 Friday, January 21, 2005 931 AM To start TV from the LaunchPad Using ATI Multimedia CenterATI Launchpad Reference TroubleshootingDropped Frames Video RecordingStops UnexpectedlyCompliance Information Warranty ServiceFCC Compliance Information CE-Konformitätserklärung Industry Canada Compliance StatementCE Compliance Information Informations de conformité de la CETheater 550.book Page 18 Friday, January 21, 2005 931 AM