Sony DVP-NC800H operating instructions Troubleshooting, Power, Picture, Sound

Page 63

Additional Information

Troubleshooting

If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer. (For customers in the USA only)

Power

The power is not turned on.

,Check that the power cord is connected securely.

Picture

There is no picture/picture noise appears.

,Re-connect the connecting cord securely.

,The connecting cords are damaged.

,Check the connection to your TV (page 15) and switch the input selector on your TV so that the signal from the player appears on the TV screen.

,The disc is dirty or flawed.

,If the picture output from your player goes through your VCR to get to your TV or if you are connected to a combination TV/ VIDEO player, the copy-protection signal applied to some DVD programs could affect picture quality. If you still experience problems even when you connect your player directly to your TV, try connecting your player to your TV’s S VIDEO input (page 15).

,You set the “PROGRESSIVE (COMPONENT OUT ONLY)” in “SCREEN SETUP” to “ON” even though your TV cannot accept the progressive signal. In this case, refer to page 57 to reset the setting.

,Even if your TV is compatible with progressive format 480p signals and connected using COMPONENT VIDEO OUT jacks, the image may be affected when you set the player to progressive format. In this case, set “PROGRESSIVE (COMPONENT OUT ONLY)” in “SCREEN SETUP” to “OFF” so that the player is set to normal (interlace) format (page 57).

,The player is connected to an input device that is not HDCP compliant (the HDMI indicator on the front panel does not light up). See page 16.

,If the HDMI OUT jack is used for video output, changing the “HDMI RESOLUTION” setting in “HDMI SETUP” may solve the problem (page 61). Connect the TV and the player using a video jack other than the HDMI OUT, and switch the TV’s input to the connected video input so that you can see the on-screen displays. Change the “HDMI RESOLUTION” setting in “HDMI SETUP,” and switch the TV’s input back to HDMI. If the picture still does not appear, repeat the steps and try other options.

,Press [/1 to turn off the player, and enter “369” using the number buttons on the remote, then press [/1 to turn on the player again (page 61).

There is no picture or the picture noise appears when connected to the HDMI OUT jack.

,Try the following: 1Turn the player off and on again. 2Turn the connected equipment off and on again. 3Disconnect and then connect the HDMI cord again.

The picture does not fill the screen, even though the aspect ratio is set in “TV TYPE” under “SCREEN SETUP.”

,The aspect ratio of the disc is fixed on your DVD.

Sound

There is no sound.

,Re-connect the connecting cord securely.

,The connecting cord is damaged.

,The player is connected to the wrong input jack on the audio component (page 18).

,The audio component input is not correctly set.

,The player is in pause mode or in Slow- motion Play mode.

,The player is in fast forward or fast reverse mode.

,If the audio signal does not come through the DIGITAL OUT (OPTICAL or COAXIAL)/HDMI OUT jack, check the audio settings (page 59).

Additional Information

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Contents CD/DVD 2US Important Safety Instructions PrecautionsTable of Contents Icons Meaning Settings and AdjustmentsAbout This Manual Additional InformationFormat of discs This Player Can Play the Following DiscsExample of discs that the player cannot play Region codeMusic discs encoded with copyright protection technologies CopyrightsGuide to Parts and Controls Front panelRear panel When playing back a DVD When playing back a Video CD with Playback Control PBCFront panel display + button has a tactile dot Remote10US Number 5 button has a tactile dotPress Display repeatedly Guide to the Control Menu DisplayControl Menu display To turn off the displayItem Name, Function Setup Quick Setup12US List of Control Menu itemsGuide to the ‘BRAVIA Sync’ Display ‘BRAVIA Sync’ display13US Hooking Up the Player Unpacking14US Hookups Connecting the Video Cords/HDMI Cords16US Video input jackComponent video input jacks Y, PB, PR HDMI/DVI input jack17US To prepare for the ‘BRAVIA Sync’ features18US Connecting the Audio CordsAudio L/R input jacks Digital audio input jack19US 20US Connecting the Power CordPlug the player and TV power cords into an AC outlet Preparing the RemoteBelow Release TV /1 Code numbers of controllable TVs Controlling Your TV with the Supplied RemoteControlling other TVs with Remote 21US22US Quick Setup13Press Enter 23US10Press X/x to select the type 11Press EnterPress Z on the player, and place a disc on the disc tray Playing Discs24US Turn on your TV Press /1Slow Play Additional operationsPlaying quickly or slowly with sound DVD VideoReplacing discs while playing a disc Exchange Locking the disc tray Child LockWhile playing a disc, press x to stop playback Selecting Original or Play List in DVD-VR mode Using the DVD’s MenuPress Display when the player is in stop mode Press X/x to select a settingChecking the play information of the disc 28USChecking the Playing Time and Remaining Time Checking the information on the front panel display When playing a DVDWhen playing a Data CD MP3 audio or Data DVD MP3 audio When playing a Video CD without PBC functions or CDPlay Various Play Mode30US Functions Program PlayPlaying in random order Shuffle Play Press Enter When Program Play is activatedWhen Program Play or Shuffle Play is activated 32USPress X/x to select REPEAT, then press Enter A-B Repeat setting bar appearsRepeating a specific portion A-B Repeat Play 33USAdjusting the Playback Adjusting the picture items in Memory34US Playback Sharpening the Picture35US Press Display twice duringPress x to select SET c, then press Enter Press c repeatedly to adjust the delay36US Sound AV SyncCustom Parental Control Locking Discs Custom38US Parental Control limited playbackTo turn off the Parental Control function Changing the passwordIf you make a mistake entering your password 39USOpposite direction 40USDisc Search, Scan, Slow-motion Play, Freeze Frame Watching frame by frame Slow-motion PlayNumbers on the disc, you can select Press X/x to select the search method42US Press Picture Navi repeatedly to select an item Searching by Scene43US Press Picture Navi during playbackPress Audio during playback Press Audio repeatedly to select the desired audio signalChanging the Sound 44US45US Checking the audio signal formatAbout audio signals Sound AdjustmentsPress X/x to select one of the TVS modes, the press Enter To cancel the setting46US Press X/x to select TVS, then press EnterMP3 audio track or Jpeg image file that the player can play Structure of disc contentsData CDs/DATA DVDs that the player can play About playback order of albums, tracks, and files48US Playing MP3 Audio Tracks or Jpeg Image FilesSelecting an album Selecting an MP3 audio trackSelecting a Jpeg image file 50US Press MenuPress X/x to select an album Press H HD in Hdmi Setup Viewing a slide show with sound Mode MP3, JpegPress X/x to select Auto default, and press Enter Set the TV’s video setting to Video-A mode52US Setting the pace for a slide show IntervalPress X/x to select a setting Selecting the slides’ appearance Effect53US Press X/x to select an item, then press Enter Using the Setup DisplayPress X/x to select the setup item from the displayed list 54US55US Press X/x to select a setting, then press EnterScreen Saver Settings for the Display56US TV TypeMode Progressive 57USProgressive Component OUT only Auto Play Custom Settings CustomAuto Power OFF 58USDownmix DVDs only Settings for the SoundSetting the digital output signal Audio DRC Dynamic Range Control DVDs only48kHz/96kHz PCM DVD Video only 60USDolby Digital DVDs only DTSJpeg Resolution Hdmi ResolutionControl for Hdmi 62USYCBCR/RGB Hdmi Audio HdmiSound TroubleshootingPower Picture64US OperationPlayback stops automatically Album/track/file names are not displayed correctlyDisc does not start playing from the beginning Player starts playing the disc automaticallyWhen letters/numbers appear Display Self-diagnosis Function66US 67US SpecificationsCode Language Language Code ListParental Control Area Code List 68USNumerics Index70US Track Selection 58 Track Viewer 43 TroubleshootingReproducción ConexionesPaso 1 Desembalaje Conexión del reproductorLine OUT Video salida línea vídeo ConexionesSi lo conecta a un televisor de pantalla 43 estándar Toma de entrada de vídeoToma de entrada S Video s vídeo Tomas de entrada de vídeo componente Y, PB, PRCD/DVD Preparación para las funciones de ‘BRAVIA Sync’Rojo Paso 3 Conexión de los cables de audioTomas de entrada de audio I/D Tomas de entrada de audio digitalPaso 5 Preparación del control remoto Paso 4 Conexión del cable de alimentaciónPresionando Puede Control del televisor mediante el control remotoSuelte TV televisor /1 Códigos de televisores controlables10ES Paso 6 Ajuste rápidoSe selecciona DTS sistema digital de sala de cine 11ES11Presione Enter ingresar 13Presione Enter ingresarCuando utilice un componente de audio 12ESPresione H El reproductor se enciendePara Funcionamiento Operaciones adicionalesPara apagar el reproductor Presione /1. El reproductor entra en modo de espera14ES Volver a reproducir la Presione Escena anterior*1La reproducción Page Page
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