Sony DVP-NC800H Album/track/file names are not displayed correctly, Playback stops automatically

The album/track/file names are not displayed correctly.

,The player can only display numbers and alphabet. Other characters are displayed as “*”.

The disc does not start playing from the beginning.

,Program Play, Shuffle Play, Repeat Play, or A-B Repeat Play is selected (page 30).

,Resume play has taken effect (page 26).

The player starts playing the disc automatically.

,The disc features an auto playback function.

,“AUTO PLAY” in “CUSTOM SETUP” is set to “ON” (page 58).

“Copyright lock” appears and the screen turns blue when playing in DVD-VR mode.

,Images taken from digital broadcasts, etc., may contain copy protection signals, such as complete copy protection signals, single copy signals, and restriction-free signals.

When images that contain copy protection signals are played, a blue screen may appear instead of the images. It may take a while when looking for playable images. (For player that cannot play images that contain a copy protection only)

Playback stops automatically.

,While playing discs with an auto pause signal, the player stops playback at the auto pause signal.

Some functions such as Stop, Search, Fast Play, Slow Play, Slow-motion Play, Repeat Play, Shuffle Play or Program Play cannot be performed.

,Depending on the disc, you may not be able to do some of the operations above. Refer to the operating manual that comes with the disc.

The language for the sound track cannot be changed.

,Try using the DVD’s menu instead of the direct selection button on the remote (page 27).

,Multilingual tracks are not recorded on the DVD being played.

,The DVD prohibits the changing of the language for the sound track.

The subtitle language cannot be changed or turned off.

,Try using the DVD’s menu instead of the direct selection button on the remote (page 27).

,Multilingual subtitles are not recorded on the DVD being played.

,The DVD prohibits the changing of subtitles.

The angles cannot be changed.

,Try using the DVD’s menu instead of the direct selection button on the remote (page 27).

,Multi-angles are not recorded on the DVD being played.

,The angle can only be changed when the

“ ” indicator lights up on the front panel display (page 9).

,The DVD prohibits changing of the angles.

The player does not operate properly.

,When static electricity, etc., causes the player to operate abnormally, unplug the player.

5 numbers or letters are displayed on the screen and on the front panel display.

,The self-diagnosis function was activated. (See the table on page 66.)

The disc tray does not open and “LOCKED” appears on the front panel display.

,Child Lock is set (page 26).

The disc tray does not open and “TRAY LOCKED” appears on the front panel display.

,Contact your Sony dealer or local authorized Sony service facility.

Additional Information

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