1.3. Services
Statistical process controls and in-line inspection systems form a key part of our production process. Full 100% checks by means of automatic test systems of label print and read-out sides are imple- mented with the strictest error criteria.
A team of highly qualified staff as well as auxiliary means such as optoelectronic test devices, an electron microscope with X-ray spectroscopy, an atomic force microscope and climatic chambers are available for permanent process control and improvement, for systematic error analyses as well as for maintaining the durability of our products.
The processes and procedures are certified accor- ding to ISO-9002. This is an essential reason for the fact that Sony DADC has qualified, after success- fully proving a 6-sigma quality, for ‘Ship to Stock’ Status to some of the largest international computer manufacturers.
We will be pleased to assist you in the solution of your technical problems. If you are interested in an electronic link for transmitting your master data and other components to Sony DADC, we can offer our know-how and our experience and will reserve storage capacity for your data on our servers. If you need further services, please inform our Customer Service department so that we can assist you in the realisation of your project.
Our services comprise the following:
-Personal assistance by a member of our Customer Service staff
-Authoring of DVD Video / Audio
-Premastering / formatting of DVD-ROM ( microUDF / ISO9660 Bridge format )
-Premastering / formatting
of all common DVD / CD formats
-On-line data transfer via 2Mbit ISDN
-Disc prototyping on CD-R / DVD-R
-Mastering of all DVD & CD formats
-DVD 5 / 9 / 10 disc production in short turnaround times
-Screen and offset label printing on discs
-Support in artwork creation
-Disc serialisation
-Packaging / dispatching
-Drop shipment