Troubleshooting
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, set this unit to the standby mode, disconnect the power cord, and contact the nearest authorized YAMAHA dealer or service center.
Problem | Solution | ||
| No power | – Check if the AC power cord is properly connected. | |
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| – Press | |
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| No picture | – | Check if the TV is switched on. |
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| – Check the video connection. | |
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| Distorted picture | – Check the disc for fingerprints and clean the disc | |
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| with a soft cloth, wiping from the centre to the edge. |
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| – Sometimes a small amount of picture distortion may | |
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| appear.This is not a malfunction. |
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| Completely distorted picture or | – Make sure the NTSC/PAL setting at this unit matches | |
| black/white picture with DVD |
| the video signal of your television. |
| or Video CD |
| (See NTSC/PAL Settings) |
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| – The disc format does not match your TV’s video | |
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| signal (PAL/NTSC). |
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| No sound or distorted sound | – | Adjust the volume. |
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| – Check that the speakers are connected correctly. | |
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| – Select another audio language (if available on the | |
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| DVD video disc) |
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| No audio at digital output | – Check the digital connections. | |
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| – Check the settings menu to make sure the digital | |
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| output is set to All or PCM only. |
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| – Check if the audio format of the selected audio | |
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| language matches your receiver capabilities. |
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| – MP3 Audio is not available on the Digital Output. | |
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| Disc can’t be played. | – Ensure the disc label is facing up. | |
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| – | Clean the disc. |
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| – Check if the disc is defective by trying another disc. | |
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| – Check if the disc is badly scratched or warped (not flat). | |
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| – Check the disc for the correct region code. | |
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| Picture freezes momentarily | – Check the disc for fingerprints/scratches and clean | |
| during playback |
| with a soft cloth wiping from centre to edge. |
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| No return to | – Reset the unit by switching this unit off, then on | |
| disc is removed |
| again. |
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| This unit does not respond to | – Aim the remote control directly at the sensor on | |
| the remote control. |
| the front of this unit. |
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| – Reduce the distance to this unit. | |
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| – Replace the batteries in the remote control. | |
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| – | |
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| signs) as indicated. |
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| Buttons do not work or this unit stops | – To completely reset this unit, unplug the AC | |
| responding. |
| cord from the AC outlet for |
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| This unit does not respond to some | – Operations may not be permitted by the disc. | |
| operating commands during playback. |
| Refer to the instructions of the disc. |
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| This unit does not respond to any | – Turn on your TV and follow the procedures on | |
| command when turned on for the first |
| the screen to decide initial setup items. |
| time. |
| 21 |
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E n g l i s h