Vizio VO320E user manual Owners Responsibility, On-Site Warranty Repair Procedure

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VIZIO VO320E User Manual

limited warranty. Installation, removal, transportation and reinstallation of a display, and routine maintenance and cleaning, are not covered by this limited warranty.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO'S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER, INCLUDING VIZIO'S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE DISPLAY. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. This is the only warranty applicable; no one is authorized to extend or modify it or to grant any other warranty on VIZIO's behalf.

Owner's Responsibility

To ensure warranty service, keep the dated bill or sales receipt as evidence of the purchase date and location. This limited warranty applies only to original purchaser and is non-transferable.

Note: Warranty service conditions are subject to change. For the latest Warranty Terms and Conditions and additional information regarding VIZIO's Limited Product Warranty, please see complete details online at www.VIZIO.com.

VIZIO Return Policy

VIZIO's return policy allows for products purchased directly from VIZIO to be returned by the original purchaser during the initial thirty (30) day period following the date of purchase. A VIZIO return authorization number must first be obtained as provided below. The refund will be the purchase price actually paid by the purchaser less a ten percent (10%) restocking fee per each item returned. Shipping and handling are not refundable.

The return authorization number must first be obtained from VIZIO's Customer Service by emailing CustomerSupport@VIZIO.com or by calling 949-428-2525, 6:00AM to 9:00PM Pacific Time, Monday through Friday, and 10:00AM to 2:00PM Pacific Time, Saturday and Sunday. Please note that holiday hours may vary. For up to date information, please visit www.VIZIO.com.

Products must be returned to the address specified by VIZIO Customer Service and must be shipped in the original packaging, with freight prepaid to VIZIO, and must be received in new and unused condition. The return authorization number must be included in the packaging. VIZIO reserves the right to assess fees for any damaged or missing parts in addition to the ten percent (10%) restocking fee.

Return authorization numbers are valid for only fifteen (15) days from issuance. The customer is responsible for and must prepay all shipping charges and shall assume all risk of loss or damage to the product while in transit to VIZIO. If the product is returned to VIZIO (i) without a VIZIO return authorization number, and/or (ii) beyond the fifteen (15) day period, and/or (iii) without proper packaging, VIZIO retains the right to refuse delivery of such return or may return the unit to the customer at the customer's expense and with no refund issued. This return policy does not apply to defective products. Please read VIZIO's Limited Product Warranty for warranty terms and conditions.

On-Site Warranty Repair Procedure

On-Site Warranty Repair generally is performed on repairable displays which are 30 inches and larger.

If VIZIO Technical Support determines that a problem with a display unit may be within the terms and conditions of the VIZIO Limited Product Warranty and that an on-site repair may be performed, the customer will be provided with an on-site repair authorization number and on-site repair instructions. The

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Contents Dear Vizio Customer 888Important Safety Instructions Page Power Lines Television Antenna Connection ProtectionFCC Bulletin for New TV Owners External Television Antenna GroundingTable of Contents Miscellaneous Information Package Contents Opening the PackageTV Setup and Stand Assembly Setting Up Your Hdtv Wall Mounting your HdtvSide Panel Controls Front PanelYPb/CbPr/Cr Rear Panel ConnectionsWith Audio L/R Right-Side Panel Connection ComponentYPb/CbPr/Cr with Audio L/RVizio Remote Control Insertion of Batteries in the Remote Control Remote Control RangeVizio Remote Control Precautions Precautionary Tips for Inserting the BatteriesConnecting Equipment Which Video Connection Should I Use?Connecting Your Cable or Satellite Box Using Hdmi Best Using Component Video Better Hdmi Connections for Cable or Satellite Boxes with DVIUsing Composite Video Good Using S-Video BetterUsing Coaxial Antenna Good Using the Antenna or Cable through Your VCR Connecting Your DVD Player Hdmi Connections for DVD Players with DVIUsing Component Video Better Using Composite AV Video Good Connecting Your VCR or Video CameraConnecting an external Receiver/Amp Optical Output of Audio received with HD ProgramsConnecting a PC Computer Preset PC Resolutions Resolution through RGB InputConnecting the Power Cable Turning Power OnInitial Setup Connect Audio and Video Cables toPage Page Select Input Source Fine Tuning the picture Watching a TV Program Adjusting Basic Hdtv Settings VolumeTV Channels WideAdvanced Adjustment of Hdtv Using the On Screen Display OSDDTV / TV Input Picture Adjustment Picture ModeBacklight BrightnessContrast ColorTint SharpnessAdvanced Video Features Film Mode Reset Picture ModeEqualizer DTV / TV Input Audio Adjustment Audio ModeBalance Analog Audio Out Lip SyncDigital Audio Out SpeakersDTV / TV Tuner Setup Reset Audio ModeTuner Mode Auto SearchSkip Channel Partial Channel SearchTime Zone DTV / TV Input Setup Language Sleep TimerDaylight Saving Channel InfoInput Naming CC Closed Caption Digital Closed Caption StylePosition PositionDTV / TV Input Parental Control Channel BlockUS TV Rating US Movie Rating For USCanadian English Rating Canadian French RatingDTV Rating Change the PasswordBlocked Unrated Programming System Reset Setup WizardReset All Settings System InfoHdmi Input Audio Adjustment Hdmi Input Picture AdjustmentHdmi Input Setup Video Input Audio Adjustment Video Input Picture AdjustmentVideo Input Setup Auto Phase for Component input PC Input Picture AdjustmentAuto Adjust Video Input Parental ControlPC Input Setup PC Input Audio AdjustmentFine Tune Understanding Viewing Features Viewing ModesCleaning the Housing and Remote Control MaintenanceCleaning the Screen Troubleshooting Guide ProblemProblem Solution Telephone & Technical Support Email techsupport@vizio.comCompliance FCC Class B Radio Interference StatementSpecifications Miscellaneous InformationGlossary Standard Definitions How to Obtain Warranty Service VIZIOs ResponsibilityLabor PartsOn-Site Warranty Repair Procedure Owners ResponsibilityWarranty Replacement Procedure Mail-In Warranty Repair ProcedureIndex DTVRGB
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