Vizio VIZIO, VX32L user manual Telephone & Technical Support, Mailtechsupport@vizio.com

	VIZIO VX32L HDTV20A User Manual
Problem	Solution
cover the entire screen.	Display (OSD) are set correctly.
	If you are using TV, AV-C, AV-S or Component with 480i input, follow steps on page
	34 on how to set the WIDE screen modes.
You can see a picture but you	Make sure that the volume is not turned down.
cannot hear sound.	Make sure that the sound is not muted.
	Make sure that your audio input source cables are connected securely and correctly.
The TV has pixels that are	Your LCD HDTV is manufactured using an extremely high level of precision
always dark or colored.	technology, however, sometimes some pixels of your LCD HDTV may not display.
	Pixel defects within industry specifications are inherent to this type of product and do
	not constitute a defective product.
You see “noise” or “trash” on	When your LCD HDTV’s digital capabilities exceed a digital broadcast signal, the
the screen.	signal is up-converted (increased) to match your TV’s display capabilities. Up-
	converting can cause noise or trash.
You switch to a different input	The TV remembers the volume level from the last time you adjusted it. If the sound
and the volume changes.	level is higher or lower from another source, then the loudness will change.
You switch to a different input	The TV remembers the viewing mode from the last time you used a particular input
and the screen size changes.	(AV, Component, HDMI and TV).
Tips for High-Definition Users.	The LCD HDTV is an ideal platform for viewing High Definition Content.
	Best Image Quality will be achieved by the HDMI Input, then YPbPr, then RGB.
	However, due to variances in broadcast practices, it is possible some image
	distortions can occur.
Tips for Letterbox Content	Letterboxed (or “Widescreen”) versions of DVD movies are most commonly
Users.	formatted for standard 4:3 Televisions. The LCD HDTV has the capability of
	expanding this content so the entire screen is filled at the expense of image
	accuracy. Follow the instructions in page 34.

4.3 Telephone & Technical Support

Products are often returned due to a technical problem rather than a defective product that may result in unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem over the phone. For more information on warranty service or repair, after the warranty period, please contact our Support Department at the number below.

Customer support and quality service are integral parts of VIZIO’s commitment to service excellence. For technical assistance contact our VIZIO Technical Support Department via email or phone.

E-mail:techsupport@vizio.com

Tel: (949) 428-2525 Hours of operations:

6:00am – 6:00pm PST Monday – Friday

10:00am – 2:00pm PST Saturday – Sunday

Please have your VIZIO model number, serial number and date of purchase available before you call.

VIZIO

39 Tesla, Irvine, CA 92618

Tel: (949) 428-2525 Fax: (949) 585-9514

Web: www.VIZIO.com

Version 5/20/2008	66
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