Firmware Update—Continued
Troubleshooting
Case 1:
If “No Update” is displayed on the receiver’s display, it means that the firmware has already been updated. You do not need to do anything further.
Case 2:
If an error occurs, “Error!!
Error Code | Description | |
The Ethernet cable was not detected. | ||
Reconnect the cable properly. | ||
|
Internet connection error.
Check the following items:
• Make sure the IP address, subnet | ||
| mask, gateway address, and DNS | |
| server are configured properly. | |
• | Make sure the router is turned on. | |
• Make sure the receiver and the | ||
| router are connected with an | |
| Ethernet cable. | |
• | Make sure your router is configured | |
| properly. | |
| See the instruction manual of the | |
| router. | |
• | If your network allows only one client | |
connection and there is any other | ||
device already connected, the | ||
| ||
| receiver will not be able to access | |
| the network. Consult your Internet | |
| Service Provider (ISP). | |
• If your modem does not function as | ||
| a router, you will need a router. | |
| Depending on your network, you | |
| may need to configure the proxy | |
| server if necessary. See the | |
| document provided by your ISP. If | |
| you are still unable to access the | |
| Internet, the DNS or proxy server | |
| may be temporarily down. Contact | |
| your ISP. |
Case 3:
If an error occurs during the update process, disconnect then reconnect the AC power cord and try again.
Case 4:
If an error occurs due to a wrong selection of input sources, turn off and on the receiver. Then retry the update.
Case 5:
If you do not have an Internet connection to the network, please contact Onkyo Support ( page 50).
Updating the Firmware via USB
The receiver allows you to update the firmware using a USB device.
Notes:
•Never unplug or turn off the receiver during the update process.
•Never plug or unplug a USB device during the update process.
•Never unplug the USB storage device containing the firmware file or the AC power cord during the update process.
•Do not attempt to access the receiver from your PC while it is being updated.
•It takes about 5 minutes to complete the firmware update.
•The receiver will retain all your settings after the update is finished.
Before you start
•Turn off the controller device connected via Ethernet cable.
•Turn off Zone 2.
•Stop playback of contents from Internet Radio, iPod/ iPhone, USB or servers, etc.
•If there is any data in the USB device, remove it first.
Update procedure
1 | Connect a USB device to your PC. If there is |
| any data in the USB device, remove it first. |
|
|
2 | Download the firmware file from the Onkyo |
| web site. The file name is as follows: |
| ONKRCV****_************.zip |
| Unzip the downloaded file. The following some/ |
| any files are created: |
| ONKRCV****_************.of1 |
| ONKRCV****_************.of2 |
|
|
3 | Copy the extracted files to the USB device. |
| Be careful not to copy the zip file. |
|
|
4 | Remove the USB device from your PC and |
| connect it to the USB port on the receiver. |
|
|
5 | Make sure the receiver is turned on. |
If the receiver is in standby mode, press [ON/ STANDBY] on the receiver to light the front display.