Onkyo TX-8050 Firmware Update-Continued, Updating the Firmware via USB, Troubleshooting, En-49

Models: TX-8050

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Firmware Update—Continued

Firmware Update—Continued

Troubleshooting

Case 1:

If “No Update” is displayed on the receiver’s display, it means that the firmware has already been updated. You do not need to do anything further.

Case 2:

If an error occurs, “Error!! *-** No media” is displayed on the receiver’s display. (Alpha-numeric characters on the front display are denoted by asterisks.) Refer to the following table and take appropriate action.

Errors during an update via Network

Error Code

Description

*-10, *-20

The Ethernet cable was not detected.

Reconnect the cable properly.

 

Internet connection error.

Check the following items:

• Make sure the IP address, subnet

 

mask, gateway address, and DNS

 

server are configured properly.

Make sure the router is turned on.

• Make sure the receiver and the

 

router are connected with an

 

Ethernet cable.

Make sure your router is configured

 

properly.

 

See the instruction manual of the

 

router.

If your network allows only one client

*-11, *-13,

connection and there is any other

*-21, *-28

device already connected, the

 

 

receiver will not be able to access

 

the network. Consult your Internet

 

Service Provider (ISP).

• If your modem does not function as

 

a router, you will need a router.

 

Depending on your network, you

 

may need to configure the proxy

 

server if necessary. See the

 

document provided by your ISP. If

 

you are still unable to access the

 

Internet, the DNS or proxy server

 

may be temporarily down. Contact

 

your ISP.

Case 3:

If an error occurs during the update process, disconnect then reconnect the AC power cord and try again.

Case 4:

If an error occurs due to a wrong selection of input sources, turn off and on the receiver. Then retry the update.

Case 5:

If you do not have an Internet connection to the network, please contact Onkyo Support (page 50).

Updating the Firmware via USB

The receiver allows you to update the firmware using a USB device.

Notes:

Never unplug or turn off the receiver during the update process.

Never plug or unplug a USB device during the update process.

Never unplug the USB storage device containing the firmware file or the AC power cord during the update process.

Do not attempt to access the receiver from your PC while it is being updated.

It takes about 5 minutes to complete the firmware update.

The receiver will retain all your settings after the update is finished.

Before you start

Turn off the controller device connected via Ethernet cable.

Turn off Zone 2.

Stop playback of contents from Internet Radio, iPod/ iPhone, USB or servers, etc.

If there is any data in the USB device, remove it first.

Update procedure

1

Connect a USB device to your PC. If there is

 

any data in the USB device, remove it first.

 

 

2

Download the firmware file from the Onkyo

 

web site. The file name is as follows:

 

ONKRCV****_************.zip

 

Unzip the downloaded file. The following some/

 

any files are created:

 

ONKRCV****_************.of1

 

ONKRCV****_************.of2

 

 

3

Copy the extracted files to the USB device.

 

Be careful not to copy the zip file.

 

 

4

Remove the USB device from your PC and

 

connect it to the USB port on the receiver.

 

 

5

Make sure the receiver is turned on.

If the receiver is in standby mode, press [ON/ STANDBY] on the receiver to light the front display.

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Onkyo TX-8050 Firmware Update-Continued, Updating the Firmware via USB, Troubleshooting, En-49, Before you start, Case