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Troubleshooting the Polycom CX700 Phone
This chapter contains general troubleshooting information to help you solve any problems you might encounter when you use the Polycom® CX700 Phone in a wireless environment. The phone can provide feedback in the form of
This chapter presents frequently asked questions and corrective actions for the Polycom CX700 phone in a Microsoft® Office Communications Server 2007 R2 environment. Issues are grouped as follows:
•Logs Used for Troubleshooting
•When to Use DHCP Option 119
•Configuring Windows Server as an NTP Time Source
•Enabling Automatic Certificate Enrollment
•Making the Root CA Certificate Available to a Polycom CX700 Phone
•Installing a Public Root CA Certificate on a Polycom CX700 Phone
•Confirming the Current Software Version
For more troubleshooting information, refer to the User Guide for the Polycom CX700 phone, which is available at http://www.polycom.com/support/voice/cx/communicator_cx700.html .
Review the latest Getting Started for Microsoft® Office Communications Server 2007 R2 Polycom CX700, which is available at
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