Upgrading Polycom CX700 Phone within a Microsoft Office Communications Server 2007 R2 Environment

DNS

Type

 

Name

Port

IP Address / FQDN

 

Internal Zone

A

 

sip.<SIPDomain>

N/A

IP/VIP of Pool running Device

 

<SIPDomain>

 

 

 

 

Update.

 

 

 

 

 

 

 

 

A

 

autodiscover.<SIPDomain>

N/A

Internal IP/VIP of Exchange

 

 

 

 

 

 

server running CAS role. Note:

 

 

 

 

 

 

this assumes SIP URI matches

 

 

 

 

 

 

the user’s Primary SMTP

 

 

 

 

 

 

address in Exchange.

 

 

 

 

 

 

 

 

 

SRV

 

_sipinternaltls._tcp.<SIPDomain>

5061

FQDN of Pool containing user(s)

 

 

 

 

 

 

signing into the OCPE device

 

 

 

 

 

 

being upgraded.

 

 

 

 

 

 

 

 

 

SRV

 

_ntp._udp.<SIPDomain>

123

time.windows.com or FQDN of

 

 

 

 

 

 

internal or external time source

 

 

 

 

 

 

 

 

Internal Zone

A

 

ucupdates-r2.<DHCPDomain>

N/A

IP/VIP of Pool running Device

 

<DHCPDomain>

 

 

 

 

Update.

 

 

 

 

 

 

 

 

A

 

poolName.<DHCPDomain>

N/A

IP/VIP of Pool running Device

 

 

 

 

 

 

Update.

 

 

 

 

 

 

 

 

External Zone

A

 

sip.<SIPDomain>

N/A

External IP/VIP of Access Edge

 

<SIPDomain>

 

 

 

 

server.

 

 

 

 

 

 

 

 

A

 

autodiscover.<SIPDomain>

N/A

External IP/VIP of Exchange

 

 

 

 

 

 

server running CAS role. Note:

 

 

 

 

 

 

this assumes SIP URI matches

 

 

 

 

 

 

the user’s Primary SMTP

 

 

 

 

 

 

address in Exchange.

 

 

 

 

 

 

 

 

 

A

 

reverseProxyFQDN.<SIPDomain>

N/A

IP of reverse proxy specified in

 

 

 

 

 

 

the ExternalBaseURL WMI

 

 

 

 

 

 

setting.

 

 

 

 

 

 

 

 

 

SRV

 

_sip._tls.<SIPDomain>

443

FQDN of Access Edge server.

 

 

 

 

 

 

 

 

 

SRV

 

_ntp._udp.<SIPDomain>

123

time.windows.com or FQDN of

 

 

 

 

 

 

external time source

 

 

 

 

 

 

 

 

External Zone

A

 

ucupdates-r2.<DHCPDomain>

N/A

IP of reverse proxy specified in

 

<DHCPDomain>

 

 

 

 

the ExternalBaseURL WMI

 

 

 

 

 

setting.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Polycom CX700 phones running release 1.0.199.123 look for time.windows.com by

 

 

 

 

default and use it if it's reachable. If not, they append <DHCPDomain> to

 

 

 

 

time.windows.com and try again (e.g. time.windows.com.contoso.com).

 

 

 

 

Polycom CX700 phones running 3.5.6907.35 use SRV records to locate a time

 

 

 

 

source but also checks for a time.windows.com A record for reporting its time back

 

 

 

 

to the pool (applies to 1.0.199.123 and 1.0.522.101 also).

 

 

 

 

 

 

 

 

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Polycom 1725-31424-001 manual Dns