Deploying Polycom CX700 Phone within a Microsoft Office Communications Server 2007 R2 Environment

Outlook 2007 uses Active Directory Service Connections Points (SCP) and DNS SRV records to locate Exchange Server 2007 CAS. However, the device does not support these additional methods.

The Autodiscover service finds and presents the various URLs that are used to interact with Exchange Web Services and information about how to connect Outlook 2007 to Exchange Server 2007. The device uses those URLs to retrieve the Outlook contacts, call logs, and voice mails from Exchange Server 2007.

Polycom CX700 Phone Querying of Exchange Server 2007

The device must be able to resolve to the Exchange Web Services URL and connect to it using HTTP or HTTPS.

If HTTPS is enabled, the certificate must be trusted by the device.

The Polycom CX700 phone tries to connects to the Exchange Server 2007

Autodiscover service in the following order:

https://<SMTP domain>/autodiscover/autodiscover.xml

https://autodiscover.<SMTP domain>/autodiscover/autodiscover.xml

http -> https redirect

On successful response, the Polycom CX700 phone connects to the Exchange

Web Service URL in the Autodiscover response XML.

The certificate from Exchange Server 2007 must be trusted.

NTP and the Polycom CX700 IP Phone

Network Time Protocol (NTP) is the default time synchronization protocol that is used by the Windows Time service in Windows Server 2003. NTP is a fault-tolerant, highly scalable, time protocol that is used most frequently for synchronizing computer clocks. It does this by using a designated time reference. The Polycom CX700 phone requires NTP to set the correct time and date for the Polycom CX700 phone.

NTP Time Provider

The NTP provider is the standard time provider that is included with Windows Server 2003. The NTP provider in the Windows Time service consists of the following two parts:

NtpServer output provider. This is a time server that responds to client time requests on the network.

NtpClient input provider. This is a time client that obtains time information from another source, either a hardware device or an NTP server, and can return time samples that are useful for synchronizing the local clock.

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Polycom 1725-31424-001 manual NTP and the Polycom CX700 IP Phone, Polycom CX700 Phone Querying of Exchange Server