Polycom 1725-31424-001 manual Deployment Guide for the Polycom CX700 IP Phone

Deployment Guide for the Polycom CX700 IP Phone

cConfigure DNS for <DHCPDomain> (contoso.com is used in the example)

Add A records for:

—yourPoolName.contoso.com pointed to the IP address of the pool running Device Update service

—ucupdates-r2.contoso.com pointed to the IP address of the pool running Device Update service. If you currently have a ucupdates.<DHCPDomain> A record, it can be deleted if all your Polycom CX700 phones are release 1.0.199.123 or later.

Add SRV records for

—No SRV records required

If upgrading Polycom CX700 phones remotely, refer to the table in Step 1.2 -

Configure DNS on page 2-24for external DNS requirements.

dConfigure Certificates

—If using a W2K8 / W2K3 Enterprise CA, the RootCA certificate chain should already be published but you can confirm that using the steps in Enabling Automatic Certificate Enrollment on page 3-45.

—If using a W2K8 / W2K3 Standard CA, use certutil -f to upload certificate chain and then confirm that it was successfully published it is present using the steps in Enabling Automatic Certificate Enrollment on page 3-45. Or alternatively, you can enable Auto Enrollment.

2.Configure Microsoft Office Communications Server (OCS) On the pool running the Device Update service:

—Modify the Client Version filter to allow “OCPhone” devices equal to or greater than (=>) release 1.0.199.* .

If you get the error "Cannot sign in. You do not have the necessary permissions. Contact your system administrator." when trying to authenticate it is probably related to the Client Version filter not being set properly.

—Modify Device Update Service External URLs (required even if upgrading Polycom CX700 phones internally).

3.Upgrade Polycom CX700 phone from release 1.0.199.123 to 1.0.522.101

—Download the latest build 522 ucupdates.exe file http://www.microsoft.com/downloads/details.aspx?FamilyID=eeb 1b339-df7e-486f-a47a-23d7ed8be6fd&DisplayLang=en, expand the CAB file, upload and approve it using Device Updater.

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