Troubleshooting
If a fault occurs, first check the points listed. For further help and other troubleshooting tips, please also check out FAQ for your camcorder at www.philips.com/support. If you are unable to find a solution from these hints, consult your dealer or service center.
WARNING: Under no circumstances should you try to repair the set yourself, as this will invalidate the warranty.
Problem | Cause | Solution |
|
|
|
No response | Battery drained | Charge the battery (see page 4) |
| Insufficient camcorder | Copy files from your camcorder to your |
| memory capacity | computer and delete the original to free up |
|
| memory space for more new captures. |
|
| (see page 14) |
| Camcorder busy | Press and hold Delete and Shutter for |
|
| 2 seconds to reset your camcorder |
| Poor light condition | Check light conditions |
USB doesn't work | Loose connection | Check connection |
| Wrong OS version | Your operation system must be Windows 98SE |
|
| or later |
| USB driver not installed | Windows 98SE user only: install the USB driver |
|
| provided in |
Cannot play track | Track format not | Your camcorder can only play MP3 tracks |
| supported |
|
Video doesn’t play | Please install the Direct X | |
|
| Media Player |
| Software not installed | Install VideoImpression provided in |
|
| CD and Windows Media Player 9.0+ |
|
| (www.microsoft.com/downloads) |
|
|
|
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