15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Con- tact your dealer to arrange a service call by a qualified service technician.

A. Intellifire Ignition System

Symptom

Possible Cause

Corrective Action

1. Pilot won’t light. The

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

ignitor/module makes

 

connected to correct terminals on module and pilot assembly.

noise, but no spark.

 

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from

 

shorts in the wiring.

module to pilot assembly. Verify connections underneath pilot

 

 

assembly are tight; also verify connections are not grounding out to

 

 

metal chassis, pilot burner, pilot enclosure, mesh screen if present,

 

 

or any other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 inch or 1/8 in. (3 mm).

 

D. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5

 

 

mm) away from “I” terminal on module. Place ON/OFF rocker switch

 

 

or wall switch in ON position. If there is no spark at “I” terminal

 

 

module must be replaced. If there is a spark at “I” terminal, module

 

 

is fine. Inspect pilot assembly for shorted sparker wire or cracked

 

 

insulator around electrode. Replace pilot if necessary.

 

 

 

2. Pilot won’t light, there is no

A. No power or transformer

Verify that transformer is installed and plugged into module. Check

noise or spark.

installed incorrectly.

voltage of transformer under load at spade connection on module

 

 

with ON/OFF switch in ON position. Acceptable readings of a good

 

 

transformer are between 3.2 and 2.8 volts AC.

 

 

 

 

B. A shorted or loose connection

Remove and reinstall the wiring harness that plugs into module.

 

in wiring configuration or wiring

Verify there is a tight fit. Verify pilot assembly wiring to module.

 

harness.

Remove and verify continuity of each wire in wiring harness.

 

 

Replace any damaged components.

 

 

 

 

C. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

E. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place ON/OFF rocker switch or wall

 

 

switch in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode.

 

 

 

3. Pilot sparks, but Pilot will

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

not light.

 

pressure reading is within acceptable limits, inlet pressure must not

 

 

exceed 14 in. W.C.

 

B. Ignitor gap is incorrect.

Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in (3

 

 

mm).

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

D. Module voltage output / Valve/

Verify battery voltage is at least 2.7 volts. Replace batteries if

 

Pilot solenoid ohms readings.

voltage is below 2.7.

 

 

 

Heatilator • ICON DV-IDV Series • 4042-575 • Rev K • 11/08

51

Page 51
Image 51
Hearth and Home Technologies IDV4833ILT, IDV6247ILT, IDV6247IT, IDV6247IH Troubleshooting, Intellifire Ignition System

IDV6247ILH, IDV6247IH, IDV4833ILH, IDV4833ILT, IDV6247ILT specifications

Hearth and Home Technologies has established itself as a leader in the hearth industry, offering a range of innovative and efficient products designed for modern living. Among their impressive lineup are the IDV6247IT, IDV4833IT, IDV4833IH, IDV6247ILT, and IDV4833ILT models. These fireplaces are engineered to provide both aesthetic warmth and functional heating, catering to various consumer preferences and home designs.

The IDV6247IT is a remarkable direct vent gas fireplace that offers a spacious viewing area. With its clean lines and contemporary aesthetics, it seamlessly integrates into any living space. Equipped with advanced burner technology, it delivers realistic flames while maximizing efficiency. The model features a variety of customizable options, including remote controls and programmable thermostats, allowing users to tailor their heating preferences to suit their lifestyle.

Similarly, the IDV4833IT and IDV4833IH models offer versatile heating solutions. The IDV4833IT is designed for those seeking a traditional yet modern fireplace experience. With its customizable log sets and flame patterns, it creates a cozy ambiance. The IDV4833IH model distinguishes itself with its enhanced heating capabilities, boasting an impressive BTU output that quickly warms up expansive areas, making it ideal for larger homes.

A notable feature across these models is the innovative IntelliFire technology, which provides reliable ignition and easy operation. This ensures that the fireplace ignites effortlessly, with users able to enjoy the warmth and glow with a simple push of a button. Additionally, the fireplaces utilize a closed combustion system, drawing air from outside, which significantly increases efficiency and reduces heat loss.

For homeowners interested in a more rustic look, the IDV6247ILT and IDV4833ILT models incorporate traditional design elements. These units provide a luxurious feel with their detailed craftsmanship and realistic logs. The high-efficiency design allows for reduced emissions and lower fuel consumption, promoting a more sustainable lifestyle without compromising on warmth or comfort.

In conclusion, Hearth and Home Technologies continues to lead the way in the hearth market with their innovative IDV series. Whether you prefer contemporary elegance or classic charm, models like the IDV6247IT, IDV4833IT, IDV4833IH, IDV6247ILT, and IDV4833ILT deliver not just on style, but also on performance and efficiency. With a focus on user-friendly features and advanced technology, these fireplaces are perfect for any modern home, ensuring a warm and inviting atmosphere for years to come.