Vizio SV470M, SV420M user manual Owners Responsibility, On-Site Warranty Repair Procedure

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VIZIO SV420M & SV470M User Manual

limited warranty. Installation, removal, transportation and reinstallation of a display, and routine maintenance and cleaning, are not covered by this limited warranty.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO'S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER, INCLUDING VIZIO'S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE DISPLAY. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. This is the only warranty applicable; no one is authorized to extend or modify it or to grant any other warranty on VIZIO's behalf.

Owner's Responsibility

To ensure warranty service, keep the dated bill or sales receipt as evidence of the purchase date and location. This limited warranty applies only to original purchaser and is non-transferable.

Note: Warranty service conditions are subject to change. For the latest Warranty Terms and Conditions and additional information regarding VIZIO's Limited Product Warranty, please see complete details online at www.VIZIO.com.

VIZIO Return Policy

VIZIO's return policy allows for products purchased directly from VIZIO to be returned by the original purchaser during the initial thirty (30) day period following the date of purchase. A VIZIO return authorization number must first be obtained as provided below. The refund will be the purchase price actually paid by the purchaser less a ten percent (10%) restocking fee per each item returned. Shipping and handling are not refundable.

The return authorization number must first be obtained from VIZIO's Customer Service by emailing CustomerSupport@VIZIO.com or by calling 949-428-2525, 6:00AM to 9:00PM Pacific Time, Monday through Friday, and 10:00AM to 2:00PM Pacific Time, Saturday and Sunday. Please note that holiday hours may vary. For up to date information, please visit www.VIZIO.com.

Products must be returned to the address specified by VIZIO Customer Service and must be shipped in the original packaging, with freight prepaid to VIZIO, and must be received in new and unused condition. The return authorization number must be included in the packaging. VIZIO reserves the right to assess fees for any damaged or missing parts in addition to the ten percent (10%) restocking fee.

Return authorization numbers are valid for only fifteen (15) days from issuance. The customer is responsible for and must prepay all shipping charges and shall assume all risk of loss or damage to the product while in transit to VIZIO. If the product is returned to VIZIO (i) without a VIZIO return authorization number, and/or (ii) beyond the fifteen (15) day period, and/or (iii) without proper packaging, VIZIO retains the right to refuse delivery of such return or may return the unit to the customer at the customer's expense and with no refund issued. This return policy does not apply to defective products. Please read VIZIO's Limited Product Warranty for warranty terms and conditions.

On-Site Warranty Repair Procedure

On-Site Warranty Repair generally is performed on repairable displays which are 30 inches and larger.

If VIZIO Technical Support determines that a problem with a display unit may be within the terms and conditions of the VIZIO Limited Product Warranty and that an on-site repair may be performed, the customer will be provided with an on-site repair authorization number and on-site repair instructions. The

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www.VIZIO.com

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Contents Dear Vizio Customer Important Safety Instructions Page FCC Bulletin for New TV Owners Television Antenna Connection ProtectionExternal Television Antenna Grounding Table of Contents Miscellaneous Information Opening the Package Package ContentsSetting Up Your Hdtv Attaching the safety strap Side Panel Controls Front PanelRear Panel Connections Left-Side Panel Connection Vizio Remote Control Remote Control Range Insertion of Batteries in the Remote ControlVizio Remote Control Precautions Which Video Connection Should I Use? Connecting EquipmentUsing Hdmi Best Connecting Your Cable or Satellite BoxHdmi Connections for Cable or Satellite Boxes with DVI Using Component Video BetterUsing Composite Video Good Using S-Video BetterUsing Coaxial Antenna Good Using Your Antenna or Digital Cable for Standard TV or DTV Connecting Coaxial RFUsing the Antenna or Cable through Your VCR Hdmi Connections for DVD Players with DVI Connecting Your DVD PlayerUsing Component Video Better Connecting Your VCR or Video Camera Using Composite AV Video GoodOptical Output of Audio Connecting an external Receiver/AmpConnecting a PC Computer Resolution through RGB Input Preset PC ResolutionsUsing your Hdtv the first time Page Page Select Input Source Fine Tuning the picture Watching a TV Program Volume Adjusting Basic Hdtv SettingsProgram Information Using the On Screen Display OSD Advanced Adjustment of HdtvBacklight Picture ModeBrightness Sharpness ContrastColor TintAdvanced Video Features Smooth Motion Smooth Mode EffectReal Cinema Mode Film ModeReset Picture Mode Equalizer DTV / TV Input Audio Adjustment Audio ModeBalance Analog Audio Out SRS TruVolumeDigital Audio Out SpeakersReset Audio Mode Tuner ModeAuto Search Skip Channel Partial Channel SearchTime Zone PIP Picture-in-Picture DTV / TV Input Setup LanguageDaylight Saving Channel InfoPIP Size PIP ModePIP Source PIP PositionWide Sleep TimerInput Naming Digital Closed Caption Style CC Closed CaptionPosition PositionChannel Block DTV / TV Input Parental ControlUS Movie Rating For US US TV RatingCanadian French Rating Canadian English RatingDTV Rating Change the PasswordBlocked Unrated TV Reset All Settings Setup WizardHdmi Input Audio Adjustment Hdmi Input Picture AdjustmentHdmi Input Setup Video Input Audio Adjustment Video Input Picture AdjustmentVideo Input Setup Video Input Parental Control Auto Phase for Component inputPC Input Picture Adjustment Auto AdjustPC Input Setup PC Input Audio AdjustmentFine Tune Viewing Modes Understanding Viewing FeaturesMaintenance Maintenance and TroubleshootingTroubleshooting Guide Distortions can occur Email techsupport@vizio.com Telephone & Technical SupportFCC Class B Radio Interference Statement Compliance Miscellaneous Information SpecificationsGlossary Standard Definitions Parts How to Obtain Warranty ServiceVIZIOs Responsibility LaborOwners Responsibility On-Site Warranty Repair ProcedureMail-In Warranty Repair Procedure Warranty Replacement ProcedureIndex MTS