Vizio VP322 manual Troubleshooting Guide

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VIZIO VP322 HDTV10A User Manual

5.2 Troubleshooting Guide

If the TV fails or the performance changes dramatically, check the display in accordance with the following instructions. Remember to check the peripherals to pinpoint the source of the failure. If the display still fails to perform as expected, contact the VIZIO for assistance by calling 1-(877) 698-4946 or e-mail us at techsupport@vizio.com.

Problem

No power.

No sound.

If the screen is black.

Power is ON but no screen image.

Wrong or abnormal colors appear.

Control buttons do not work.

Remote Control does not work.

There appears to be image quality issues.

You cannot see a picture.

You see a distorted picture or hear unusual sound.

The picture has abnormal patterns.

The display image does not cover the entire screen.

Solution

Make sure the power button is ON (White VIZIO Logo).

Make sure AC power cord is securely connected to the AC socket.

Plug another electrical device (like a radio) to the power outlet to verify that the outlet is supplying the proper voltage.

Check your audio connection

Press MUTE on the remote control, so that mute symbol disappears from the screen Check your audio settings, your TV audio may be set to SAP, min or speakers off Press the Volume + (Up) key on your remote control

Make sure that headphones are not connected

Check your input connections.

Make sure the video cable supplied with the TV is secured to the correct video output port on the back of the VCR and the side of TV. Make any cable you have attached to the TV is secured to the correct output your Set-Top Box, DVD, etc.

Adjust brightness and contrast. Check Source settings.

If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected.

Press only one button at a time.

Make sure batteries are inserted correctly

Batteries could be weak.

For best image quality, view HD wide screen programs when possible. If HD content is not available view “Standard Definition” from a digital source. Standard, analog TV will always be noticeably inferior to HD because your digital flat panel TV has video that is many times better than old TV’s and so you can see interference and deficiencies you did not know you had.

Make sure that the power cord is plugged into a grounded electrical outlet. Make sure that the power button is turned on.

Make sure that the selected input source is connected to a working input source.

If your TV is connected to your computer in RGB or HDMI mode, press any key on your keyboard to “wake” your computer.

You may be getting interference from electrical appliances, cars, motorcycles, or fluorescent lights. If you have not mounted it on the wall, try moving your TV to another location to see if this is the cause of the problem.

Make sure that the input source cable is attached securely and correctly to the side of your TV.

Make sure that the video input source is within the range of your TV. Compare the video input source’s specifications with your TV specifications.

If you are using RGB mode, make sure that H Position and V Position in the On Screen Display (OSD) are set correctly.

Version 4/8/2008

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www.VIZIO.com

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Contents Dear Vizio Customer Mail us at techsupport@vizio.comDo not defeat the safety purpose of the grounded plug Important Safety InstructionsLightning Protection Power LinesTelevision Antenna Connection Protection External Television Antenna GroundingOpening the Package Package ContentsInstallation Preparation Page Table of Contents Miscellaneous Information Right Side Panel Controls Front PanelLeft Side Panel Connections Vizio Remote Control Insertion of Batteries in the Remote Control Remote Control RangeVizio Remote Control Precautions Which Video Connection Should I Use? Connecting EquipmentConnecting Coaxial RF Using Your Antenna or Digital Cable for DTV /TVUsing the Antenna or Cable through your Connecting Your Hdtv Set-Top Box Using HdmiConnecting your Hdtv Set-Top Box Best For Hdtv Set-Top Boxes with DVI Connecting your Hdtv Set-Top Box Better Using Component VideoConnecting Your Basic Set-Top Box Using Coaxial RFUsing Composite Video Connecting your DVD Player Best Connecting Your DVD PlayerFor DVD Players with DVI Connecting your DVD Player Better Using S-Video AV Using Composite AV VideoConnecting your DVD Player Good Connecting Your VCR or Video Camera Optical Output of Audio received with HD Programs Connecting an external Receiver/AmpConnecting a PC Computer Preset PC Resolutions Connecting the Power Cable Initial SetupBasic Plasma Hdtv Start Up Page Select Input Source Fine Tuning your TV set for Home Use Page Watching a TV Program Wide Adjusting Basic Hdtv SettingsVolume TV ChannelsInformation on Hdtv Status Program InformationUsing the On Screen Display OSD Advanced Adjustment of HdtvPicture Mode DTV / TV Input Picture AdjustmentBrightness ContrastColor Sharpness TintAdvanced Video Color TemperatureCTI DTV / TV Input Audio Adjustment VolumeBass Digital Audio Out TrebleBalance SurroundLip Sync SpeakersSkip Channel DTV / TV Tuner SetupTuner Mode Auto Search4 MTS Time ZoneDaylight Saving Wide DTV / TV Input SetupSleep Timer LanguageInput Naming Closed Caption CC Closed Caption On Mute CC On MuteClosed Caption for regular TV is usually CC1 or CC2 Reset All Settings Image CleanerDigital Closed Caption Style Digital CC Style Channel Block DTV / TV Input Parental ControlTV Rating Check for New DTV Rating Movie RatingBlocked Unrated Programming Change the PasswordHdmi Input Picture Adjustment Hdmi Input Audio AdjustmentHdmi Input Setup Video Input Audio Adjustment Video Input Picture AdjustmentVideo Input Setup Auto Phase for Component inputVideo Input Parental Control Auto Adjust PC Input Picture AdjustmentContrast Fine Tune Size14.6 H. Position 14.7 V. PositionPC Input Setup PC Input Audio AdjustmentPanoramic Mode Understanding Viewing FeaturesNormal Mode Wide ModeCleaning the Screen Using a Cable or Satellite RemoteMaintenance Cleaning the Housing and Remote ControlTroubleshooting Guide Mailtechsupport@vizio.com Telephone & Technical SupportFCC Class B Radio Interference Statement ComplianceMiscellaneous Information SpecificationsGlossary Standard Definitions DTV IndexVizio TV RGB
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