Vizio Return Policy

VIZIO SV420XVT1A User Manual

VIZIO’s return policy allows for products purchased directly from VIZIO to be returned by the original purchaser during the initial thirty (30) day period following the date of purchase. A VIZIO return authorization number must first be obtained as provided below. The refund will be the purchase price actually paid by the purchaser less a ten percent (10%) restocking fee per each item returned. Shipping and handling are not refundable.

The return authorization number must first be obtained from VIZIO’s Customer Service by emailing CustomerSupport@VIZIO.com or by calling 949-428-2525, 6:00AM to 9:00PM Pacific Time, Monday through Friday, and 10:00AM to 2:00PM Pacific Time, Saturday and Sunday. Please note that holiday hours may vary. For up to date information, please visit www.VIZIO.com.

Products must be returned to the address specified by VIZIO Customer Service and must be shipped in the original packaging, with freight prepaid to VIZIO, and must be received in new and unused condition. The return authorization number must be included in the packaging. VIZIO reserves the right to assess fees for any damaged or missing parts in addition to the ten percent (10%) restocking fee.

Return authorization numbers are valid for only fifteen (15) days from issuance. The customer is responsible for and must prepay all shipping charges and shall assume all risk of loss or damage to the product while in transit to VIZIO. If the product is returned to VIZIO (i) without a VIZIO return authorization number, and/or (ii) beyond the fifteen (15) day period, and/or (iii) without proper packaging, VIZIO retains the right to refuse delivery of such return or may return the unit to the customer at the customer’s expense and with no refund issued. This return policy does not apply to defective products. Please read VIZIO’s Limited Product Warranty for warranty terms and conditions.

ON-SITE WARRANTY

REPAIR PROCEDURE

On-Site Warranty Repair generally is performed on repairable displays which are 30 inches and larger.

If VIZIO Technical Support determines that a problem with a display unit may be within the terms and conditions of the VIZIO Limited Product Warranty and that an on-site repair may be performed, the customer will be provided with an on-site repair authorization number and on-site repair instructions. The determination for performing the on-site repair may be dependent upon the manufacturing defect and is at VIZIO’s option and sole discretion. Proof of purchase is required to confirm the product is within the one-year limited warranty period and meets the terms and conditions of the VIZIO Limited Product Warranty.

On-site repair service is requested through VIZIO’s third-party service provider. After VIZIO provides the customer with the on- site repair (OSR) authorization number, the third-party service provider will contact the customer and will schedule the repair at the customer's location. The total approximate time for the repair process, which includes the repair diagnosis, dispatching the technician, shipping the replacement part(s), and arranging the appointment with the customer, is completed within approximately 3 to 5 business days, pending availability of these factors.

If it is determined the product can not be repaired on-site, the customer will be required to ship the unit to VIZIO’s service center, per the below warranty replacement procedure.

VIZIO is not responsible for the de-installation or re-installation of the product. However, some standard installation may be performed during the on-site repair, at VIZIO’s option and sole discretion. Please read VIZIO’s Limited Product Warranty for warranty terms and conditions.

WARRANTY REPLACEMENT PROCEDURE

Warranty Replacement generally is performed on displays which are determined to be economically unrepairable.

If VIZIO Technical Support determines that a problem with a display unit may be within the terms and conditions of the VIZIO Limited Product Warranty and that a repair is not economically possible, based on certain manufacturing defects in materials and/or workmanship, and/or at VIZIO’s option and sole discretion, the customer will be provided with a return authorization number and replacement instructions. Proof of purchase is required to confirm the product is within the one-year limited warranty period and meets the terms and conditions of the VIZIO Limited Product Warranty.

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SV420XVT1A specifications

The Vizio SV420XVT1A is a highly regarded flat-panel television that showcases the brand's commitment to quality and performance in the competitive world of home entertainment. Released as part of Vizio's expansive lineup, this model has become a favorite among consumers for a range of reasons, most notably its cutting-edge features, impressive display quality, and user-friendly design.

One of the standout characteristics of the SV420XVT1A is its large 42-inch screen, which provides a captivating viewing experience that is perfect for movies, sports, and gaming. The model utilizes Full HD (1080p) resolution, allowing for sharp, clear, and vibrant images. This is complemented by Vizio's advanced technology, which enhances color accuracy and contrast, delivering dynamic visuals that bring content to life. The television also features Vizio's proprietary Smooth Action technology, which reduces motion blur, making it ideal for fast-paced action scenes and sports broadcasts.

In terms of connectivity, the SV420XVT1A is equipped with multiple HDMI ports, enabling users to connect various devices such as Blu-ray players, gaming consoles, and streaming devices without hassle. Additionally, it includes USB ports for easy access to multimedia content stored on flash drives or external hard drives. The television also supports various audio formats and has a built-in surround sound feature, offering a rich audio experience that pairs well with its stunning visuals.

The aesthetic design of the SV420XVT1A is sleek and modern, fitting seamlessly into any living room or entertainment space. With a slim profile and a minimal bezel, it maximizes screen space while maintaining an elegant look. The TV is energy-efficient as well, designed to comply with energy-saving standards, making it an environmentally friendly choice that can help reduce electricity bills.

Furthermore, the user interface of the Vizio SV420XVT1A is intuitive, with easy navigation for accessing content and settings, thereby enhancing the overall user experience. Whether you are a casual viewer or a dedicated cinephile, the Vizio SV420XVT1A offers an impressive combination of performance, style, and versatility, making it an excellent option for anyone looking to upgrade their home entertainment system.