Vizio XVT3D580CM, XVT3D500CM Troubleshooting & Technical Support, Thank You for Choosing Vizio

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Troubleshooting & Technical Support

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Thank You for Choosing VIZIO

And congratulations on your new VIZIO HDTV.

To get the most out of your new VIZIO product, read these instructions before using your product and retain them for future reference. Be sure to inspect the package contents to ensure there are no missing or damaged parts.

Product Registration

To purchase or inquire about accessories and installation services for your VIZIO product, visit our website at www.VIZIO.com or call toll free at 1-888-849-4623.

We recommend that you either:

Register your VIZIO product at www.VIZIO.com

Complete and mail the enclosed registration card

Extended Warranties

For peace of mind, and to protect your investment beyond the standard warranty, VIZIO offers on-site extended warranty service plans. These plans provide additional coverage during the standard warranty period. To purchase an extended warranty service plan, visit www.VIZIO.com.

When Reading this Manual

When you see this symbol, please read the accompanying important warning or notice. It is intended to alert you to the presence of important operating instructions.

When you see this symbol, please read the accompanying helpful tip.

My Product Information

Enter your product information here for easy reference:

Model Number:

Serial Number:

Date of Purchase:

VIZIO recommends you attach your sales receipt to this manual for safekeeping.

Attach Sales Receipt Here

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Contents Cinemawide Theater 3D LCD Hdtv With vizio internet apps RealD 3D Certified My Product Information Troubleshooting & Technical SupportWhen Reading this Manual Thank You for Choosing VizioImportant Safety Instructions XVT3D500CM / XVT3D580CM Lightning Protection Power LinesTelevision Antenna Connection Protection DTV Transition AdvisoryImportant Safety Information for Viewing 3D Content Troubleshooting & Technical Support Using the USB Media Player Installing the TV Inspecting the Package ContentsInstalling the TV Installing the TV on a Wall Installing Your TV for 3D Viewing Incorrect 3D Viewing Distance and AngleCorrect 3D Viewing Distance and Angle Rear Panel Controls and ConnectionsSide Panel Right Front PanelList Bluetooth Remote ControlArrow Remote Control Slide OutReplacing the Batteries VIA Shortcut ButtonsConnecting Your Devices Good Connecting Your Computer Connecting an Audio Device Setting Up Your Network Connection Connecting to a Wired NetworkConnecting to a Wireless Network Completing the First-Time Setup Using the On-Screen Menu Changing the 3D ModeNavigating the On-Screen Menu Changing the Screen Aspect Ratio Setting the Screen Aspect RatioChanging the Appearance of Digital Closed Captions Setting Up Closed CaptioningActivating the Sleep Timer Using the Network Connection MenuSetting the Auto Power Off Feature Pref. DNS Server Your preferred domain name server address Highlight Enter Access Point Name and press OKChanging the Advanced Network Settings Testing Your Network ConnectionChanging the TV Settings Testing the Network ConnectionChanging the Input Source Adjusting the Picture Settings Adjusting the Color Temperature Adjusting the Picture Size and PositionAdjusting the Advanced Picture Settings Resetting the Picture SettingsBacklight Control XVT3D500CM only Select Auto of Off Advanced Audio See Adjusting the Advanced Audio Settings on Adjusting the Audio SettingsResetting the Audio Settings Adjusting the Advanced Audio SettingsScanning for Channels Setting the Tuner ModeAdding New Channels Changing the Audio Language Skipping ChannelsEnabling or Disabling Program Ratings Using the Parental ControlsAccessing the Parental Controls Menu Changing the Names of the InputsLocking and Unlocking Channels Blocking and Unblocking Content by RatingResetting the Content Locks Changing the Parental Control PasscodeChanging the On-Screen Menu Language Adjusting the CEC Settings Setting the Time ZoneOff, this option is unavailable Using Picture-In-Picture PIP / Picture-Outside-Picture POPPIP Mode is set to Off, this option is unavailable If PIP Mode is set to Off, this option is unavailableDisplaying System Information Configuring Bluetooth DevicesUsing the Help Menu Resetting the TV SettingsRestoring the TV to Factory Default Settings Highlight Clear Memory Factory Default and press OKUsing Guided Setup Using the Info Window Playing USB Media Music/Photo Slideshow Using the USB Media PlayerUsing the USB Media Player Connecting a USB Thumb Drive to the TVBack Button Current Folder Displays the folder path Information Press the Yellow VIA Shortcut button Using the VIA Shortcut ButtonsUsing the VIA Dock Moving an App on the VIA DockCreating and Managing User Profiles Adding a New App to the VIA DockCreating an Owner PIN Creating a New User Profile Restoring the VIA Dock to the Factory Default Settings Highlight Restore Factory Settings and press OKRemoving a User Profile How Theater 3D Works How to View 3DWhat You Need to View 3D Content Watching Blu-ray 3D ContentGetting the Best 3D Picture Phone TV displays No SignalThere is no power Power is on, but there is no image on the screenDisplay image does not cover the entire screen When I change input source, the volume changesWhen I change input source, the display image changes size Picture is distortedSpecifications FCC Class B Hdmi v1.4a 120 VAC Limited Warranty Canada CSA Germany VDE Legal & ComplianceFCC Class B Radio Interference Statement FCC warningVizio Internet Applications Software License Agreement Vizio Internet Applications DisclaimerXVT3D500CM / XVT3D580CM XVT3D500CM / XVT3D580CM Page XVT3D500CM / XVT3D580CM XVT3D500CM / XVT3D580CM Page 120419ST-C