Vizio XVT3D500CM, XVT3D580CM Picture is distorted, Display image does not cover the entire screen

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XVT3D500CM / XVT3D580CM

The picture is distorted.

Nearby electrical devices may be interfering with the TV. Separate the TV from electrical appliances, cars, or flourescent lights.

Ensure all cables are securely attached.

The display image does not cover the entire screen.

If you are in RGB mode (computer), ensure that H-Size and V-Position in the on-screen menu are set correctly.

If you are using TV, AV1, AV2, or Component with 480i input, try to change the screen mode.

The TV has pixels (dots) that are always dark or always lit.

Your HDTV is precision-manufactured using an extremely high level of technology. However, sometimes pixels may not display correctly. These types of occurences are inherent to this type of product and do not constitute a defective product.

I see “noise” or static on the screen.

When your TV’s digital capabilities exceed a digital broadcast signal, the signal is up-converted (improved) to match your TV’s display capabilities. This up-converting can sometimes cause irregularities in the image.

If you are using an antenna, the signal strength of the channel may be low. Ensure your antenna is connected securely to the TV and move the antenna around the room or close to a window for the best signal.

When I change input source, the volume changes.

The TV remembers the volume level on each input source. If the volume level on the new input source is higher or lower than the level on the source you switch from, the difference may be noticable.

Use the Volume Up/Down buttons on the remote to adjust the volume.

A

When I change input source, the display image changes size.

The TV remembers the viewing mode on each input source. If the viewing mode on the new input source differs from the one on the input source you switch from, the difference may be noticable.

See Changing the Screen Aspect Ratio on page 16.

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Contents Cinemawide Theater 3D LCD Hdtv With vizio internet apps RealD 3D Certified Troubleshooting & Technical Support When Reading this ManualThank You for Choosing Vizio My Product InformationImportant Safety Instructions XVT3D500CM / XVT3D580CM Power Lines Television Antenna Connection ProtectionDTV Transition Advisory Lightning ProtectionImportant Safety Information for Viewing 3D Content Troubleshooting & Technical Support Using the USB Media Player Installing the TV Installing the TVInspecting the Package Contents Installing the TV on a Wall Correct 3D Viewing Distance and Angle Installing Your TV for 3D ViewingIncorrect 3D Viewing Distance and Angle Controls and Connections Rear PanelFront Panel Side Panel RightBluetooth Remote Control ListRemote Control Slide Out ArrowVIA Shortcut Buttons Replacing the BatteriesConnecting Your Devices Good Connecting Your Computer Connecting an Audio Device Connecting to a Wireless Network Setting Up Your Network ConnectionConnecting to a Wired Network Completing the First-Time Setup Navigating the On-Screen Menu Using the On-Screen MenuChanging the 3D Mode Setting the Screen Aspect Ratio Changing the Screen Aspect RatioSetting Up Closed Captioning Changing the Appearance of Digital Closed CaptionsSetting the Auto Power Off Feature Activating the Sleep TimerUsing the Network Connection Menu Highlight Enter Access Point Name and press OK Changing the Advanced Network SettingsTesting Your Network Connection Pref. DNS Server Your preferred domain name server addressChanging the Input Source Changing the TV SettingsTesting the Network Connection Adjusting the Picture Settings Adjusting the Picture Size and Position Adjusting the Color TemperatureBacklight Control XVT3D500CM only Select Auto of Off Adjusting the Advanced Picture SettingsResetting the Picture Settings Adjusting the Audio Settings Advanced Audio See Adjusting the Advanced Audio Settings onAdjusting the Advanced Audio Settings Resetting the Audio SettingsSetting the Tuner Mode Scanning for ChannelsAdding New Channels Skipping Channels Changing the Audio LanguageUsing the Parental Controls Accessing the Parental Controls MenuChanging the Names of the Inputs Enabling or Disabling Program RatingsBlocking and Unblocking Content by Rating Locking and Unlocking ChannelsChanging the On-Screen Menu Language Resetting the Content LocksChanging the Parental Control Passcode Setting the Time Zone Adjusting the CEC SettingsUsing Picture-In-Picture PIP / Picture-Outside-Picture POP PIP Mode is set to Off, this option is unavailableIf PIP Mode is set to Off, this option is unavailable Off, this option is unavailableConfiguring Bluetooth Devices Using the Help MenuResetting the TV Settings Displaying System InformationUsing Guided Setup Restoring the TV to Factory Default SettingsHighlight Clear Memory Factory Default and press OK Using the Info Window Using the USB Media Player Using the USB Media PlayerConnecting a USB Thumb Drive to the TV Playing USB Media Music/Photo SlideshowBack Button Current Folder Displays the folder path Information Using the VIA Shortcut Buttons Using the VIA DockMoving an App on the VIA Dock Press the Yellow VIA Shortcut buttonCreating an Owner PIN Creating and Managing User ProfilesAdding a New App to the VIA Dock Creating a New User Profile Removing a User Profile Restoring the VIA Dock to the Factory Default SettingsHighlight Restore Factory Settings and press OK How to View 3D What You Need to View 3D Content Watching Blu-ray 3D Content How Theater 3D WorksGetting the Best 3D Picture TV displays No Signal There is no powerPower is on, but there is no image on the screen PhoneWhen I change input source, the volume changes When I change input source, the display image changes sizePicture is distorted Display image does not cover the entire screenSpecifications FCC Class B Hdmi v1.4a 120 VAC Limited Warranty Legal & Compliance FCC Class B Radio Interference StatementFCC warning Canada CSA Germany VDEVizio Internet Applications Disclaimer Vizio Internet Applications Software License AgreementXVT3D500CM / XVT3D580CM XVT3D500CM / XVT3D580CM Page XVT3D500CM / XVT3D580CM XVT3D500CM / XVT3D580CM Page 120419ST-C