Toshiba SD3815, VB602M manual Troubleshooting, Symptom Cause Correction

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Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

 

 

 

 

 

 

Symptom

Cause

Correction

 

 

 

 

 

 

No power.

z The power cord is disconnected.

z Plug the power cord into the wall outlet

 

 

 

securely.

REFERENCE

 

 

 

 

The power is on, but

z No disc is inserted.

player appears on the TV screen.

z Insert a disc. (Check that the DVD or,

 

the DVD player does

 

audio CD indicator in the display

 

not work.

 

window is lit.)

 

No picture.

z The TV is not set to receive DVD signal

z Select the appropriate video input mode

 

 

output.

on the TV so the picture from the DVD

 

 

 

 

 

 

 

z The video cable is not connected

z Connect the video cable into the jacks

 

 

securely.

securely.

 

 

 

 

 

 

 

z The connected TV power is turned off.

z Turn on the TV.

 

 

 

 

 

 

No sound.

z The equipment connected with the

z Select the correct input mode of the

 

 

 

audio cable is not set to receive DVD

audio receiver so you can listen to the

 

 

signal output.

sound from the DVD player.

 

 

 

 

 

 

 

z The audio cables are not connected

z Connect the audio cable into the jacks

 

 

securely.

securely.

 

 

 

 

 

 

 

z The power of the equipment connected

z Turn on the equipment connected with

 

 

with the audio cable is turned off.

the audio cable.

 

 

 

z The Digital Audio Output is set to the

z Set the Digital Audio Output to the

 

 

wrong position.

correct position, then turn on the DVD

 

 

 

player again by pressing POWER.

 

 

 

 

 

 

The playback picture is

z The disc is dirty.

z Clean the disc.

 

poor.

 

 

 

 

 

 

 

 

 

The DVD player does

z No disc is inserted.

z Insert a disc. (Check that the DVD, or

 

not start playback.

 

audio CD indicator in the DVD display is

 

 

 

lit.)

 

 

 

z An unplayable disc is inserted.

z Insert a playable disc. (Check the disc

 

 

 

type, color system and Regional code.)

 

 

 

 

 

 

 

z The disc is placed upside down.

z Place the disc with the playback side

 

 

 

down.

 

 

 

z The disc is not placed within the guide.

z Place the disc on the disc tray correctly

 

 

 

inside the guide.

 

 

 

 

 

 

 

z The disc is dirty.

z Clean the disc.

 

 

 

 

 

 

 

z The Rating level is set.

z Cancel the Rating function or change

 

 

 

the rating level.

 

 

 

 

 

 

The remote control

z The remote control is not pointed at the

z Point the remote control at the remote

 

does not work properly.

remote sensor of the DVD player.

sensor of the DVD player.

 

 

 

z The remote control is too far from the

z Operate the remote control within about

 

 

DVD player.

23 ft (7 m).

 

 

z There is an obstacle in the path of the

z Remove the obstacle.

 

 

remote control and the DVD player.

 

 

 

 

z The batteries in the remote control are

z Replace the batteries with new ones.

 

 

exhausted.

 

 

 

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Contents DVD Player Regulatory Information FCC Part Safety PrecautionsImportant Safety Instructions Table of Contents Playable Discs Before UseDisc-related terms Types of video CDsAbout Symbols PrecautionsBefore Use Cont’d Disc Tray Front Panel and Display WindowInsert a disc here Remote Control Operation Range Remote ControlRemote control battery installation Rear Panel Connections Connecting to a TVVideo connection Good Video connection BetterDigital Multi-channel sound Connections Cont’d Connecting to Optional EquipmentAmplifier Receiver Before Operation General Explanation Repeat mode IconsOn-Screen Display On-screen display operationInitial Settings General Operation Before Operation Cont’d Initial SettingsLanguage PictureSound Before Operation Cont’dIf you forget your 4-digit password Changing the 4-digit passwordParental Control Rating DVDExchanging discs during playback Operation with DVD, Video CD and Audio CDSkipping discs Exchanging the disc and starting playbackMoving to another CHAPTER/TRACK Moving to another TitleStill Picture and Frame-by-frame playback Pause CDSelecting the sound enhancement Time SearchDVD Video Discs Repeat Chapter/Title/Off Video CDs and Audio CDs Repeat Track/Disc/All/OffSpecial DVD Features DVD Programmed Playback with Video CD and Audio CD Programmed Playback with Video CD and Audio CDPause MP3 Operation with MP3 Disc Playing an MP3 disc MP3Moving to another Track MP3 Repeat Track/All/Off MP3Moving to another File Operation with Jpeg Disc Viewing a Jpeg disc JpegRepeat All/Off Press / to select the Jpeg then pressJpeg Disc MP3 Jpeg Programmed Playback with MP3 or Jpeg DiscRepeat Programmed Tracks/All/Off MP3 Repeat Programmed All/Off JpegDetailed Description of each Video Mode Video Mode Setting DVD VCD2.0 VCD1.1Additional Information Last Condition MemorySymptom Cause Correction TroubleshootingCode Language Language Code ListCode Area Area Code ListAccessory SpecificationsGeneral SystemLimited One 1 Year Warranty Limited Ninety 90 Day WarrantyRental Units Commercial UnitsHow to Obtain Warranty Service Limited Warranty DVD Video Player