Toshiba SD-P5000 manual Before Calling Service Personnel, Symptoms and correction, Others

Others

Before Calling Service Personnel

Check the following guide for the possible cause of a problem before contacting service.

Symptoms and correction

Symptom	Cause	Correction	Page
No power.	• The AC adapter or power plug is	• Connect the AC adapter or power plug	16
	disconnected.	securely.
The LCD turned off by itself.	• The automatic LCD off function turned the	• Press any button.	21
	LCD off.
No sound.	• The equipment connected via the audio/	• Select the correct input mode of the	71
	video cable is not set to receive DVD	audio receiver so you can listen to the
	signal output.	sound from the unit.
	• The volume is too low.	• Adjust the volume by turning the volume	20
		control.
	• The audio receiver is turned off.	• Turn on the equipment connected with	71 – 76
		the audio/video cable.
	• The setting of output sound format is	• Select the proper audio setting.	56, 62
	incorrect.		65
The playback picture has	• The disc is dirty.	• Eject the disc and clean it.	8
occasional distortion.	• Player is in fast forward or fast reverse	• Sometimes a small amount of picture	–
	mode.	distortion may appear. This is not a
		malfunction.
	• The main unit was moved or given a	• Vibrating or shaking the unit during	–
	shock.	playback may produce distortion. This is
		not a malfunction. If not restored to usual
		status, stop playback and start again.
	• The disc is not set firmly.	• Remove the disc and set it again.	34
The player does not start	• No disc is inserted.	• Insert a disc.	34
playback.	• An unplayable disc is inserted.	• Insert a playable disc. (Check the disc	9
		type, color system and region number.)
	• The disc is inserted upside down.	• Insert the disc with the playback side	34
		down.
	• The disc is not inserted securely.	• Insert the disc securely in the disc holder.	34
	• The disc is dirty.	• Clean the disc.	8
	• The parental lock function is set.	• Cancel the parental lock function or	66
		change the parental lock level.
Playback does not follow the	• It is in the repeat playback mode, memory	• These operations may prevent a proper	–
course of the disc’s program.	playback, etc.	progression of the contents.
Buttons do not work.	• Power supply fluctuations or other	• Turn the power on or off with the POWER	–
	abnormalities such as static electricity may	switch. Or disconnect the power plug and
	interrupt correct operation.	insert it into the wall outlet again.

80