Troubleshooting

WARNING

Under no circumstances should you try to repair the DVD player yourself, as this will invalidate the warranty. Do not open the DVD player as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the DVD player for repair. If you are unable to remedy a problem by following these guides, consult your dealer or TOSHIBA for help.

English

Problem

No power

No picture

Solution

-Check if the AC power cord is properly connected.

-Press the I/2ON/STANDBY on the front of the DVD player to turn on the power.

-Refer to your TV' s manual for correct Video In channel selection. Change the TV channel until you see the DVD screen.

-Check if the TV is switched on.

-If the progressive scan feature is activated but the connected TV does not support progressive signals or the cables are not connected accordingly. See pages 11-12 for proper progressive scan set up or deactivate the progressive scan feature as follow:

1)Press OPEN/CLOSE on the DVD Player.

2)When the disc tray is opened, press number button＇1＇on the remote control for a few seconds.

Distorted picture

Picture clipped

Completely distorted picture or black /white picture with DVD.

No sound / distorted sound

No audio at digital output

-Sometimes a small amount of picture distortion may appear depending on the disc being played back. This is not malfunction.

-May be caused by View Mode Setting (see page 18). Set to Original for normal viewing.

-Connect DVD Player directly to the TV.

-Make sure the disc is compatible with the DVD player.

-Ensure that the DVD Player's setting is set to match that of the disc and your TV.

-Adjust the volume.

-Check that the speakers are connected correctly.

-Check the digital connections.

-Check if your receiver can decode MPEG-2 or DTS and if not, please make sure the digital output is set to PCM.

-Check if the audio format of the selected audio language matches your receiver capabilities.

No sound and picture

Disc cannot be played

-Check that the cable is connected to the correct device (See Connecting to television).

-The DVD+R/RW must be finalized and in video mode format.

-Ensure the disc label is facing up.

-Check if the disc is defective by trying another disc. -Wrong region code.

	Picture freezes momentarily during playback	-Check the disc for fingerprint/scratches and clean with a soft
		cloth wiping from centre to edge.
	No return to start-up screen when disc is removed	-Reset the unit by switching the player off, then on again.
	The player does not respond to the Remote Control	-Aim the Remote Control directly at the sensor on the front of
	The player does not respond to the Remote Control	the player.
		the player.
		-Reduce the distance to the player.
		-Replace the batteries in Remote Control.
		-Re-insert the batteries with their polarities(+/- signs)as
		indicated.
	Buttons do not work	-To completely reset the player, unplug the AC cord from AC
		outlet for 5-10 seconds.