Toshiba SD-330ESB manual Before Calling Service Personnel, Symptoms and correction, Others

Others

Before Calling Service Personnel

Check the following guide for the possible cause of a problem before contacting service.

Symptoms and correction

Symptom	Cause	Correction	Page
No power.	• The power plug is disconnected.	• Connect the power plug securely into the	18, 19
		wall outlet.
The DVD video player turned	• The automatic power off function turned	• Press the PLAY button.	27
off by itself.	the unit off.
No picture.	• The TV is not set to receive DVD signal	• Select the appropriate video input mode	26
	output.	on the TV so the picture from the DVD
		video player appears on the TV screen.
	• The video cable is not connected securely.	• Connect the video cable securely into the	18, 19
		appropriate jacks.
No sound.	• The equipment connected with the audio	• Select the correct input mode of the	26
	cable is not set to receive DVD signal	audio receiver so you can listen to the
	output.	sound from the DVD video player.
	• The audio cable is not connected securely.	• Connect the audio cable securely into the	18 – 23
		appropriate jacks.
	• The audio receiver or TV is turned off.	• Turn on the equipment connected with	26
		the audio cable.
	• The setting of output sound format is	• Select the proper audio setting.	43, 58
	incorrect.		61
The playback picture has	• The disc is dirty.	• Eject the disc and clean it.	9
occasional distortion.	• It is in fast forward or fast reverse	• Sometimes a small amount of picture	–
	playback.	distortion may appear. This is not a
		malfunction.
Brightness is unstable or	• The effect of copy protection.	• Connect the DVD video player directly to	18
noises are present in the		the TV. Avoid connecting the DVD video
playback pictures.		player to a VTR or TV/VTR combination.
The DVD video player does	• No disc is inserted.	• Insert a disc.	26
not start playback.
	• An unplayable disc is inserted.	• Insert a playable disc. (Check the disc	10
		type and colour system.)
	• The disc is placed upside down.	• Place the disc with the playback side	26
		down.
	• The disc is not placed within the guide.	• Place the disc correctly inside the guide	26
		on the disc tray.
	• The disc is dirty.	• Clean the disc.	9
	• The parental lock function is set.	• Cancel the parental lock function or	58, 64
		change the parental lock level.
Playback does not follow the	• It is in the mode of repeat playback,	• These operations may prevent a proper	–
course of the disc’s program.	memory playback, etc.	progress of the contents.
Buttons do not work.	• Power supply fluctuations or other	• Press and hold the ON/STANDBY button	–
	abnormalities such as static electricity may	on the front panel for more than about 3
	interrupt correct operations.	seconds. The DVD video player turns off.
		Press the button again to turn it on. If the
		buttons still do not work, disconnect the
		power plug and insert it into the wall
		outlet again.
The remote control does not	• The remote control is not pointed at the	• Point the remote control at the remote	15
work properly.	remote sensor of the DVD video player.	sensor of the DVD video player.
	• The remote control is too far from the DVD	• Operate the remote control within about	15
	video player.	7 m.
	• The batteries in the remote control are	• Replace the batteries with new ones.	15
	exhausted.

70