Others
Troubleshooting guide
Check the following guide for the possible cause of a problem before contacting service.
Symptom | Cause | Correction |
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No power. | • The power plug is disconnected. | • Connect the power plug securely into the | 14 | |||
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| wall outlet. |
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No picture. | • The TV is not set to receive DVD signal | • Select the appropriate video input mode | – | |||
| output. | on the TV so the picture from the DVD | ||||
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| video player appears on the TV screen. |
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| • The video cable is not connected securely. | • Connect the video cable securely into the | 14, 15 | |||
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| appropriate jacks. |
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No picture, or the screen is | • The | • Set the | 14, 15 | |||
blurred or divided into two | not set correctly. | to the appropriate position. | ||||
parts. |
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| • The PROGRESSIVE scan is On through | • Set the PROGRESSIVE scan Off. | 32 | |||
| the unit is connected to a TV via the |
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| VIDEO out or the |
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No sound. | • The equipment connected with the audio | • Select the correct input mode of the | – | |||
| cable is not set to receive DVD signal | audio receiver so you can listen to the | ||||
| output. | sound from the DVD video player. |
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| • The audio cable is not connected securely. | • Connect the audio cable securely into | 14~17 | |||
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| the appropriate jacks. |
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| • The audio receiver or TV is turned off. | • Turn on the equipment connected with | – | |||
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| the audio cable. | ||||
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| • The unit is in the advanced playback mode. | • Resume the normal playback. | 21 | |||
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The playback picture has | • The disc is dirty. | • Eject the disc and clean it. | 7 | |||
occasional distortion. |
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• It is in fast forward or fast reverse | • Sometimes a small amount of picture |
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| playback. | distortion may appear. This is not a | – | |||
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| malfunction. |
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Brightness is unstable or | • The effect of copy protection. | • Connect the DVD video player directly to | 14 | |||
noises are present in the |
| the TV. Avoid connecting the DVD video | ||||
playback pictures. |
| player to a VCR or TV/VCR combination. |
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The DVD video player does | • No disc is inserted. | • Insert a disc. |
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not start playback. | • An unplayable disc is inserted. | • Insert a playable disc. (Check the disc | 8 | |||
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| type and color system.) | ||||
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| • The disc is placed upside down. | • Place the disc with the playback side | 18 | |||
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| down. |
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| • The disc is not placed within the guide. | • Place the disc correctly inside the guide | 18 | |||
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| on the disc tray. |
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| • The disc is dirty. | • Clean the disc. |
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| • The parental lock function is set. | • Cancel the parental lock function or | 37 | |||
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| change the parental lock level. | ||||
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| • appears on the screen. | • The function is prohibited with the unit or | 8 | |||
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| the disc. |
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Playback does not follow the | • It is in the mode of repeat playback, | • These operations may prevent a proper | – | |||
course of the disc’s program. | program playback, etc. | progress of the contents. |
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Buttons do not work. | • Power supply fluctuations or other | • Turn the power on or off with ON/ |
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| abnormalities such as static electricity may | STANDBY ( |
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| interrupt correct operations. | Or disconnect the power plug and insert | ||||
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| it into the wall outlet again. |
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| • The TV button is pressed. | • Press the DVD button to operate the DVD. | 18 | |||
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| • The remote control is not pointed at the | • Point the remote control at the remote | 13 | |||
The remote control does not | remote sensor of the DVD video player. | sensor of the DVD video player. | ||||
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work properly. |
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• The remote control is too far from the DVD | • Operate the remote control within about | 13 | ||||
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| video player. | 7 m. |
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| • The batteries in the remote control are | • Replace the batteries with new ones. | 13 | |||
| exhausted. |
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2C01501A | 41 | 12/16/03, 19:59 |