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LIMITED WARRANTY DVD VIDEO PLAYER
Toshiba America Consumer Products, Inc. (“TACP”) and Toshiba Hawaii, Inc. (“THI”) make the following limited warranties to original consumers for DVD Players purchased and used in the United States. THESE LIMITED WARRANTIES EXTEND TO THE ORIGINAL CONSUMER PURCHASER OR ANY PERSON RECEIVING THIS DVD PLAYER AS A GIFT FROM THE ORIGINAL CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE.
PRODUCTS PURCHASED IN THE U.S.A. AND USED IN CANADA ARE NOT COVERED BY THESE WARRANTIES.
PRODUCTS PURCHASED IN CANADA AND USED IN THE U.S.A. ARE NOT COVERED BY THESE WARRANTIES.
Limited One (1) Year Warranty*
TACP/THI warrants this DVD Player against defects in materials or workmanship for a period of one (1) year after the date of the original retail purchase. DURING THIS PERIOD TACP/THI WILL, AT TACP/THI’S OPTION, REPAIR OR EXCHANGE A DEFECTIVE DVD PLAYER WITH A NEW OR REFURBISHED DVD PLAYER, AT TACP/THI’s OPTION. DURING THE INITIAL NINETY (90) DAYS, THIS REPAIR OR EXCHANGE WILL BE WITHOUT CHARGE TO YOU, EXCEPT YOU MUST PAY FOR ALL TRANSPORTATION AND INSURANCE CHARGES FOR THE DVD PLAYER TO BE SHIPPED TO THE DESIGNATED TACP/THI FACILITY. AFTER THE INITIAL NINETY (90) DAYS AND FOR THE REMAINDER OF THE WARRANTY PERIOD, AN ADDITIONAL HANDLING FEE WILL APPLY. YOU MUST DELIVER THE ENTIRE DVD PLAYER AND ALL ACCESSORIES (SUCH AS POWER CORDS, CABLES, AND THE UNIT’S REMOTE CONTROL DEVICE) TO THE DESIGNATED TACP/THI FACILITY, AS INSTRUCTED BY TACP/THI. TACP/THI IS NOT RESPONSIBLE IF YOUR DVD PLAYER IS LOST OR DAMAGED DURING SHIPMENT.
*Commercial Units
DVD Players sold and used for commercial purposes have a limited ninety (90) day warranty.
Rental Units
The warranty period for rental units begins with the first rental or thirty (30) days from the date of shipment to the rental firm, whichever comes first.
Owner’s Manual and Demographic Card
You should read this owner’s manual thoroughly before operating this DVD Player. You should complete and mail the enclosed Demographic Card within ten days after you, or the person who has given you this product as a gift, purchased this DVD Player. This is one way to enable TACP/THI to provide you with better customer service and improved products. Failure to return the Demographic Card will not affect your rights under this warranty.
Your Responsibility
THE ABOVE LIMITED WARRANTIES ARE SUBJECT TO THE FOLLOWING CONDITIONS:
(1)You must provide your bill of sale or other proof of purchase. For rental firms, proof of first rental is also required.
(2)The limited warranties from TACP and THI are effective only if the DVD Player is purchased and operated in the U.S.A. or Puerto Rico.
(3)Labor service charges for installation, set up, and adjustment of customer controls are not covered by these limited warranties.
(4)These limited warranties extend only to defects in materials or workmanship as limited above and do not extend to any DVD Player or accessories which have been lost or discarded by you, or to damage to any DVD Player or accessories caused by misuse, accident, Acts of God (such as lightning), or to fluctuations in electric power, improper installation, improper maintenance or use in violation of instructions furnished by TACP/THI; or to units which have been modified or which have had the serial number removed, altered, defaced or rendered illegible.
(5)Physically damaged DVD Players are not acceptable for repair or exchange whether in or out of warranty and will be returned as received.
How to Obtain Warranty Services
If, after following all of the operating instructions in this manual and checking the “Troubleshooting” section, you find that service is needed, call one of the following Customer Solutions Centers to obtain further instructions. Have your proof of purchase and your model and serial numbers available when you call.
For DVD Players purchased in the United States, except Hawaii, call TACP, toll free at
For DVD Players purchased in Hawaii, call THI. at
For additional updates, visit TACP’s web site:
www.toshiba.com/tacp.
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