Toshiba MD13Q42, MD20Q42 owner manual Troubleshooting, Symptoms Possible Solutions Power

Page 44

Others

Troubleshooting

Use the following check list for troubleshooting when you have problems with your unit. Consult your local dealer or service outlet if problems persist.

Be sure all connections are properly made when using with other units.

SYMPTOMS

POSSIBLE SOLUTIONS

POWER

 

 

• Make sure the power cord is plugged in.

 

TV/DVD does not operate.

• Try another AC outlet.

• Power is off, check fuse or circuit breaker.

 

 

• Unplug unit, then plug it back in.

TV BROADCAST RECEPTION

 

PAGE

5

Poor sound or no sound.

• Station or Cable TV experiencing problems, tune to another station.

20

• Check Volume adjustments.

20

 

• Check for sources of possible interference.

46

 

 

 

 

• Station or Cable TV experiencing problems, tune to another station.

20

Poor picture or no picture.

• Check antenna or Cable TV connections, reorient antenna.

13, 14

• Check for sources of possible interference.

46

 

 

• Check picture control adjustments.

26

Station or Cable TV experiencing problems, tune to another station. 20 Poor reception on some channels. • Station signal is weak, reorient antenna to receive weaker station. 13

 

• Check for sources of possible interference.

46

 

• Station or Cable TV experiencing problems, tune to another station.

20

Poor color or no color.

• Make sure channels are set into memory.

23

• Check picture control adjustments.

26

 

• Check antenna or Cable TV connections, reorient antenna.

13

 

• Check for sources of possible interference.

46

 

• Station or Cable TV experiencing problems, tune to another station.

20

Picture wobbles or drifts.

• Make sure channels are set into memory.

23

• Cable TV company is scrambling signal.

 

 

• Check antenna or Cable TV connections, reorient antenna.

13, 14

 

 

 

 

• Check all Cable TV connections.

14

No CATV reception.

• Set TV/CABLE selection to the CABLE position.

23

 

• Station or Cable TV system problems, try another station.

20

 

 

 

Horizontal or diagonal bars on

• Check antenna or Cable TV connections, reorient antenna.

13,14

screen.

• Check for sources of possible interference.

46

 

 

 

No reception above channel 13.

• Make sure TV/CABLE selection is in the appropriate position.

23

• If using antenna, check UHF antenna connections.

13

 

 

 

 

 

• No broadcast on station tuned.

20

TV shuts off.

• Sleep Timer is set.

21

 

• Power interrupted.

 

 

 

 

• TV station experiencing problems or program tuned is not closed

20

 

captioned. Try another channel.

 

Closed - Caption is not activated.

• Check Cable TV connection or VHF/UHF antenna, reposition or

13,14

rotate antenna.

 

 

 

 

• Press CLOSED CAPTION button to turn on the closed caption

22

 

decoder.

 

Display is not shown in your

• Select proper language in the menu options.

19

language.

 

 

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5X30401A [E] (P43-47)

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12/3/05, 3:31 PM

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Contents MD13Q42 MD20Q42 Child Safety Important Safeguards IntroductionImportant Safeguards Safety PRECAUTION/ Power source Power sourcePrecautions UnitOn cleaning discs Structure of disc contentsOn handling discs On storing discsDVD On Video CDsPlayable discs Contents Rear Identification of controlsFront Slow Remote controlSkip Inserting batteries OperationAntenna connections ConnectionsFor subscribers to basic cable TV service Cable TV connectionsConnecting to optional equipment CamcorderConnecting to an amplifier equipped with a DTS decoder Dolby DigitalDolby Surround Pro Logic Digital Theater Systems DTSMPEG2 sound Channel digital stereoStarting setup Starting setupPress or to select TV or CABLE, then press Enter Press or to select START, then pressSetting the language Setting the languageBasic setup Press MENU, then press or to select optionTV operation TV operationGame Mode HeadphonesChannel UP/DOWN DisplayWhat is Closed CAPTIONING? WarrantyClosed captions Closed captionsTo ADD/DELETE channels TV/CABLE selection Automatic memory tuningTo memorize channels To change password Setting the V-ChipTo register password To set the V-Chip OFFTV-Y TV-GAdjusting the picture preference Picture control adjustment Adjusting the picture preferencePicture control adjustment Playing a disc Vcdcd Basic playbackTo pause playback still mode To remove the disc Basic playbackPlay To stop playbackVCD Playing in fast reverse or fast forward directions Vcddvd Playing frame by frameVcddvd Playing in slow-motion VCD Locating a chapter or trackCancel Zooming/Locating desired sceneVCD Zooming VCD Locating desired sceneVcddvd Returning to the scenes Marking desired scenesVcddvd Marking the scenes VCD A-B Repeat playback Repeat playback/A-B Repeat playbackVCD Repeat playback CD Random playback Program playback/Random playbackProgram playback Changing angles/Title selection/DVD menu Changing anglesTitle selection DVD menuChanging soundtrack language Subtitles VCD DVD Changing soundtrack language SubtitlesPress Audio Select during playback Case of Video CD playbackDisc status/To turn off the PBC VCD Disc statusVCD To turn off the PBC VCD with PBCCD Slide show playback Jpeg playbackCD Jpeg CD playback Customizing the function settings Setting detailsTo clear Setup screen, press Setup or ReturnFunction setup Menu, Subtitle, AudioEnglish, Francais, Espanol OtherPicture Mode DRCJpeg Interval OffTo change the parental level Parental control settingIf you forget the password Temporary cancel the rating level by DVD disc ReturnLanguage code list OthersTroubleshooting Symptoms Possible Solutions PowerSymptoms Possible Solutions DVD Reception disturbances IgnitionSpecifications MD13Q42 MD20Q42 GeneralLimited warranty Above Warranties are Subject to the Following Conditions How to Obtain Warranty ServiceYour Responsibility Memo 5X30401A E P50-Back 12/3/05, 331 PM J5X30401A SH 05/12 N