ADDITIONAL INFORMATION
Before Calling Service Personnel
Check the following symptoms before requesting servicing.
No power.
• The power cord is not plugged in.
– Plug the power cord into the outlet firmly.
Although the power is on, the VCR will not work.
• There is no cassette.
– Load a cassette. (page 18)
The clock does not work.
•There has been a power failure.
– Reset the clock. (page 15)
The timer does not work properly.
• The time is incorrect.
– Set the clock correctly. (page 15)
The picture does not appear on the TV screen.
•The video channel or video input mode is not set correctly.
–Set the TV channel to the video channel ( 3 or 4 ) or set the video input mode on the TV. (page 11,14)
• The TV signal is weak.
–Adjust the antenna direction or use an optional antenna booster.
• The power cord is not plugged in.
– Plug the power cord into the outlet firmly.
The picture does not appear on the TV screen during recording and playback.
•The video channel or VCR mode is not set correctly.
–Press TV/VCR to select the VCR mode and set the TV channel to 3 or 4. (pages 11,14, 24)
The VCR does not record.
• The loaded cassette has no safety tab.
–Use a cassette with a safety tab or cover the hole with adhesive tape. (page 19)
The playback picture is poor.
• Tracking is not set appropriately.
– Adjust the tracking manually. (page 19)
• The video heads are dirty.
–Clean the video heads with a commercially available cleaning tape.
The desired sound is not heard, such as SAP, stereo, or regular sound.
• Setting of sounds is not correct.
– Select a desired sound using A.SELECT. (page 28)
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Noise is present in the
• Tracking is not set appropriately.
–Adjust the tracking manually. (page 19)
The timer recording function does not work.
• There is an error in programming.
– Reset the timer recording program. (page 27)
• There is no cassette in the VCR.
–Load a cassette with the safety tab attached. (page 18)
•The cassette does not have the safety tab.
– Use another cassette with a safety tab or cover the hole with adhesive tape. (page 18)
•The timer indicator is not displayed.
– Press both TIMER simultaneously. (page 26)
•There has been a power failure.
– Reset the clock. (page 15)
The remote control does not work properly.
• The batteries are exhausted.
– Replace all batteries. (page 10)
•The remote control is operated beyond the operating range.
–Make sure the remote control is within 30° of the remote sensor on the VCR. (page 10)
• Too far from the VCR.
–Use the remote control within 7 m from the front of the VCR. (page 10)
•An obstacle may be in the way of the operation.
– Remove the obstacle.
•The operating mode of the remote control is not set correctly.
–Press VCR or TV depending on the equipment you want to operate. (pages 14,29)
The cassette is ejected immediately after it is loaded.
•The cassette was inserted with the label side not paralleling the compartment.
– Reload it carefully. (page 18)
The cassette does not go into the cassette compartment.
• There is already a cassette in the VCR.
–Eject the cassette and reload the new one. (page 18)
W522CG ENGnew | 30 | 2/20/04, 11:20 |