Toshiba 32AV800V, 32AV800E, 32AV800T Reference section, Troubleshooting, Symptom and solution

Page 26

English

Reference section

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions.

Symptom and solution

TV will not turn on

Make sure the power cord is plugged in, then press .

The remote control batteries may be dead.

Replace the batteries.

No picture, no sound

• Check the aerial connections.

No sound, picture OK

The sound may be muted. Press +, − or .

The station may have broadcast difficulties. Try another channel.

Poor sound, picture OK

The station may have broadcast difficulties. Try another channel.

Poor picture, sound OK

Check the aerial connections.

The station may have broadcast difficulties. Try another channel.

Adjust the PICTURE menu.

Poor reception of broadcast channels

Check the aerial connections.

The station may have broadcast difficulties. Try another channel.

Mark sure the Colour System is properly set.

Teletext problems

Check the aerial connections. Good per- formance of text depends on a good strong broadcast signal.

The brightness of the screen comes down, or flickers of the screen are caused, or some parts of the screen do not light up.

When you just buy and start to use this TV, a flickering may be caused in the screen. In this case, switch off the TV, then switch on it again to cure the condition.

The cold cathode fluorescent lamp used for the back light on this TV has longevity. When the brightness of the screen comes down, or the flickers of the screen are caused, or some parts of the screen do not light up, it may reach the end of its life, contact a service technician.

Some pixels of the screen do not light up

The LCD display panel is manufactured using an extremely high level of precision technol- ogy, however, sometimes some pixels of the screen may be missing picture elements or have luminous spots. This is not a sign of a malfunction.

The picture brightness varies when you switch the TV on.

If you switch the TV on at 0°C and under, wait until the warms up.

Multiple images

The station may have broadcast difficulties. Try another channel.

Aerial reception may be poor. Use a high directional outdoor aerial.

Check if the direction of the aerial has changed.

Poor colour or no colour

The station may have broadcast difficulties. Try another channel.

Adjust the Tint and/or Colour in the PICTURE menu.

The remote control does not operate

Make sure the remote control is set to the cor- rect device mode.

Remove all obstructions between the remote control and the remote control sensor on the TV.

The remote control batteries may be dead. Replace the batteries.

26

Image 26
Contents LCD Colour TV Contents Introduction Important Safety InstructionsInstallation Welcome to ToshibaNever block or cover the slots and open- ings in the cabinet Never place the TV near a heater or in direct sunlightUse Service Cleaning Important informationConnecting an aerial Getting startedGetting started TV front and side panel controlsTV back panel connections Getting started Turning the TV on Changing the position Watching TV ProgrammesSelecting the menu language Displaying the on-screen informationProgramming channels into the TV’s channel memory Auto tuningManual tuning Using the TV’s features General Picture adjustmentAdjusting the Picture Mode Using the TV’s features GeneralSound adjustment Activating the picture preferencesOther features settings Setting the Set Up menuPress MENU, then press To display Channel menu Setting the Timer menuSetting the manual setting menu Teletext Languages Using the TV’s features General Using SubtitlesSide and back connections Connecting your TVConnecting an Hdmi device One Hdmi cable type a connector For acceptable PC signal format Connecting a computerSignal names for mini D-sub 15 pin connector To connect a PC to the Hdmi terminal on the TVAcceptable Video signals through Hdmi terminals Adjusting the picture position Connecting your TVUsing the PC Setting Adjusting the sampling clockReference section TroubleshootingSymptom and solution Broadcast system Broadcast transmission systems of each country or regionReference section