Toshiba 32HL17 manual Limited Canadian Warranty, For Toshiba Brand Flat Panel Televisions

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Chapter 9: Appendix

Limited Canadian Warranty

for Toshiba Brand Flat Panel Televisions

Toshiba of Canada Limited (“TCL”) makes the following limited warranties to original consumers in Canada. THESE LIMITED WARRANTIES EXTEND TO THE ORIGINAL CONSUMER PURCHASER OR ANY PERSON RECEIVING THIS TOSHIBA BRAND FLAT PANEL TELEVISION (the “TELEVISION(S)” or “Television(s)”) AS A GIFT FROM THE ORIGINAL CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE.

TELEVISIONS PURCHASED IN CANADA, AND USED ANYWHERE OUTSIDE OF CANADA INCLUDING, WITHOUT LIMITATION, THE UNITED STATES AND MEXICO, ARE NOT COVERED BY THESE WARRANTIES.

TELEVISIONS PURCHASED ANYWHERE OUTSIDE OF CANADA, INCLUDING, WITHOUT LIMITATION, THE UNITED STATES AND MEXICO, AND USED IN CANADA, ARE NOT COVERED BY THESE WARRANTIES.

Limited One (1) Year Warranty on Parts and Labour

Subject to the more limited warranty if the Television is used for any commercial or business purposes as set out below, TCL warrants the Television and its parts against material defects in materials or workmanship that result in the Television failing for a period of one (1) year after the date of original retail purchase. DURING THIS PERIOD, TCL WILL, AT TCL’S OPTION, REPAIR OR REPLACE A DEFECTIVE PART WITH A NEW OR REFURBISHED PART WITHOUT CHARGE TO YOU FOR PARTS OR LABOUR.

(a)FOR TELEVISIONS 32 INCHES OR LESS: YOU MUST DELIVER THE ENTIRE TELEVISION TO A TCL TELEVISION AUTHORIZED SERVICE PROVIDER (“ASP”). YOU MUST PAY FOR ALL TRANSPORTATION AND INSURANCE CHARGES FOR THE TELEVISION TO AND FROM THE ASP.

(b)FOR TELEVISIONS OVER 32 INCHES: During this period, ASP personnel will come to your home when warranty service is required. Depending on the type of repair required, the service will either be performed in your home or the Television will be taken to an ASP for repair and returned to your home at no cost to you. IN-HOME SERVICE ONLY APPLIES WITHIN 100 KILOMETERS OF AN ASP. IF YOU ARE NOT WITHIN 100 KILOMETERS OF AN ASP, YOU MUST DELIVER THE ENTIRE TELEVISION TO AN ASP. YOU MUST PAY FOR ALL TRANSPORTATION AND INSURANCE CHARGES FOR THE TELEVISION TO AND FROM THE ASP.

Limited Warranty for Commercial Units

TCL warrants Televisions that are used for any commercial or business purposes as follows: all parts are warranted against material defects in materials or workmanship that result in the Television failing for a period of ninety (90) days after the date of original retail purchase. DURING THIS PERIOD, TCL WILL, AT TCL’S OPTION, REPAIR OR REPLACE THE DEFECTIVE PART WITH A NEW OR REFURBISHED PART WITHOUT CHARGE TO YOU.

(c)FOR TELEVISIONS 32 INCHES OR LESS: YOU MUST DELIVER THE ENTIRE TELEVISION TO AN ASP. YOU MUST PAY FOR ALL TRANSPORTATION AND INSURANCE CHARGES FOR THE TELEVISION TO AND FROM THE ASP.

(d)FOR TELEVISIONS OVER OVER 32 INCHES: During this period, ASP personnel will come on-site when warranty service is required. Depending on the type of repair required, the service will either be performed on-site or the Television will be taken to an ASP for repair and returned at no cost to you. ON-SITE SERVICE ONLY APPLIES WITHIN 100 KILOMETERS OF AN ASP. IF YOU ARE NOT WITHIN 100 KILOMETERS OF AN ASP, YOU MUST DELIVER THE ENTIRE TELEVISION TO AN ASP. YOU MUST PAY FOR ALL TRANSPORTATION AND INSURANCE CHARGES FOR THE TELEVISION TO AND FROM THE ASP.

Rental Units

The warranty for Television rental units begins with the date of first rental or thirty (30) days from the date of shipment to the rental firm, whichever comes first.

Your Responsibility

THE ABOVE WARRANTIES ARE SUBJECT TO THE FOLLOWING CONDITIONS:

(1)You must provide your bill of sale or other proof of purchase.

(2)All warranty servicing of this Television must be performed by an ASP.

(3)The warranties from TCL are effective only if the Television is (i) purchased as new and unopened from TCL or from TCL’s authorized distributors, dealers or resellers (“ADR’s”) and (ii) located/operated in Canada.

(4)Labour charges for set installation, setup, adjustment of customer controls, and installation or repair of antenna systems are not covered by these warranties. Reception problems caused by inadequate antenna systems are your responsibility.

(5)Warranties extend only to material defects in materials or workmanship as limited above, and do not extend to:

a.Service, repairs or replacement made necessary by accident, misuse, abuse, moisture, liquids, dust, dirt, neglect, accident, damage, 24/7 applications, improper installation, improper operation, improper cleaning, improper maintenance, normal wear and tear, screen burn or image retention caused by prolonged display of static images and/or phosphor aging, or any other external cause or event, act or omission outside the control of TCL, including fire, theft, acts of God, alteration, power failures, power surges or power shortages, lightning, other electrical faults, or repairs, modifications or replacements by persons other than those authorized by TCL to service the Television;

b.Replacement of missing, discarded or lost parts, the provision of retrofits, or preventive maintenance;

c.Repair of damage that is cosmetic only or does not affect the Television functionality, such as wear and tear, scratches and dents;

d.Service on Toshiba-branded accessory items (such accessory items may be covered by their own warranty);

e.Service on third party products or service made necessary by use of incompatible third party products;

f.Service made necessary by the simultaneous use of this Television and connected equipment;

g.Modifications to the Television not approved in writing by TCL, and service made necessary by the use or installation of non- Toshiba modifications to the Television;

h.Service of a Television on which the TOSHIBA label or logo, rating label or serial number have been defaced or removed;

i.On-site service and repair of the Television; and

j.Damage to the Television caused by failure to follow the specifications, User manuals or guides as to usage and/or storage.

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Contents 32HL17 32HL17U 37HL17 42HL17 32HL37 32HL37U Dear Customer Safety PrecautionsInstallation Important Safety InstructionsInstallation, Care, and Service Additional Safety PrecautionsCare ServiceRemoving the Pedestal Stand To Display your LCD TV using a Wall BracketChoosing a location for your LCD TV To Display your LCD TV on the included Pedestal StandPart Important notes about your LCD TVTrademark Information Contents Features of your new TV IntroductionWelcome to Toshiba Introduction TV front and side panel controls and connections Green and Yellow LEDsHD1, ColorStream HD2, Hdmi 1, Hdmi 2, Hdmi 3, PC ColorStream HD-1 and ColorStream HD-2 TV back panel connectionsConnecting your TV Overview of cable typesAbout the connection illustrations To view the VCR Connecting a VCR and antenna or Cable TV no Cable boxTo view the antenna or Cable signal You will needStandard audio cables Connecting a VCR with S-video and a cable boxTo view basic and premium Cable channels Coaxial cables Video cableTo record a TV program while watching a DVD To view antenna or Cable channelsTo view the DVD player To view the VCR or view and record antenna channelsConnecting a camcorder To view the camcorder videoSelect the Video 2 video input source on the TV To connect a DVI device, you will need Connecting an Hdmi or DVI device to the Hdmi inputTo connect an Hdmi device, you will need To view the Hdmi device videoTo control the audio Connecting an audio systemConnecting a personal computer PC To connect a PC to the PC in terminal on the TVTo connect a PC to the Hdmi terminal on the TV Remote control effective range Using the remote controlPreparing the remote control for use Installing the remote control batteriesLearning about the remote control DVD player or HTIB, set the Mode Select switch to Using the remote control to control your other devicesTo use your TV remote control to operate a VCR, set the Mode Select switch to AUXAUX 1 VCR Remote Control functional key chartProgramming the remote control to control your other devices DVD/VCR Combo Cable converter boxSatellite receiver TV/VCR ComboHtib Menu layout and navigation Main menu layoutIcon Option Navigating the menu system Setup/Installation menu layoutSetup menu InstallationTo select the menu language Setting up your TVTo configure the ANT input source Selecting the menu languageTo add or delete channels in the channel memory Programming channels automaticallyManually adding and deleting channels in the channel memory To program channels automaticallyLabeling channels To delete the custom label Setting the Hdmi audio modeTo set the Hdmi audio mode To create and assign a custom labelViewing the digital signal meter Reset Factory DefaultsViewing the system status Highlight No and press T Selecting the Power-On ModeTo cancel the reset To set the Power-On Mode featureTo select the video input source to view Using the TV’s featuresSelecting the video input source to view Labeling the video input sourcesTuning channels Tuning channels using Channel BrowserFavorites Browser Adding and clearing channels and inputs in the History List Elements of the Channel BrowserTuning to a specific channel programmed or unprogrammed Switching between two channels using Channel ReturnSwitching between two channels using SurfLock TheaterWide 2 picture size for letter box programs Selecting the picture sizeNatural picture size TheaterWide 1 picture size for 43 format programsFull picture size for 169 480i, 480p source programs only To set the scroll settingsTo set the Cinema Mode to Video To turn on the auto aspect ratio featureTo turn off the auto aspect ratio feature To set the Cinema Mode to FilmAdjusting the picture Selecting the picture modeAdjusting the picture quality To view captions or text Using the closed caption modeDigital CC Settings Base closed captionsMuting the sound Adjusting the audioUsing the digital audio selector CC SelectorTo listen to stereo sound Adjusting the audio qualityTo adjust the audio quality Selecting stereo/SAP broadcastsUsing the Dolby Digital Dynamic Range Control feature Using the StableSound featureChanging your PIN code Using the Locks menuEntering the PIN code If you cannot remember your PIN codeTo download the additional rating system if available Press b to highlight Enable Rating BlockingBlocking TV programs and movies by rating V-Chip To block and unblock TV programs and moviesBlocking channels To block channelsTo unblock individual channels Unlocking programs temporarily Using the input lock featureTo lock the control panel Using the PC settings featureUsing the control panel lock feature To adjust the PC settingsSetting the sleep timer Setting the PC AudioTo display TV status information using Info Understanding the auto power off featureUnderstanding the last mode memory feature To display TV status information using RecallUsing the static gamma feature Using the TV’s advanced featuresUsing the advanced picture settings features Using dynamic contrastTo change the CableClear settings Selecting the color temperatureUsing CableClear digital noise reduction To select the color temperatureTo turn off Game Mode Using Mpeg noise reductionUsing the Game Mode feature To turn on Game ModeOn or Off Using the advanced audio settings featuresUsing the SRS WOW surround sound feature To adjust the WOW settingsGeneral troubleshooting TroubleshootingChannel tuning problems Closed caption problemsRating blocking V-Chip problems LED indications LED Indication Condition SolutionSpecifications Format Resolution Frequency Pixel Clock FrequencyAppendix For LCD Televisions 26 and Larger Limited United States WarrantyFor Toshiba Brand Flat Panel Televisions Limited Canadian WarrantyDisclaimer and Limitation of Remedy Appendix 13, 14 IndexPage Page Page 07-05