Toshiba 60PH6700, 50PH4700 Troubleshooting, External Control Device Setup, Problem Solution

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42TROUBLESHOOTING / EXTERNAL CONTROL DEVICE SETUP

TROUBLESHOOTING

Problem	Solution

Cannot control the TV with the	yyCheck the remote control sensor on the product and try again.
remote control.	yyCheck if there is any obstacle between the product and the remote
	control.
	yyCheck if the batteries are still working and properly installed
	( to , to ).

No image display and no sound	yyCheck if the product is turned on.
is produced.	yyCheck if the power cord is connected to a wall outlet.
	yyCheck if there is a problem in the wall outlet by connecting other
	products.

The TV turns off suddenly.	yyCheck the power control settings. The power supply may be
	interrupted.
	yyCheck if the Auto sleep feature is activated in the Time settings.
	yyIf there is no signal while the TV is on, the TV will turn off
	automatically after 15 minutes of inactivity.

When connecting to the PC,	yyTurn the TV off/on.
‘No Signal’ or ‘Invalid Format’ is	yyReconnect the HDMI cable.
displayed.	yyRestart the PC with the TV on.

ENGLISH

EXTERNAL CONTROL DEVICE SETUP

To obtain the external control device setup information, please visit 'www.lg.com'.

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Contents Plasma TV Important Safety Instructions Your productEnglish YyOutdoor Antenna Grounding Can differ by country YyDisconnecting the Main PowerYyGrounding YyMovingYyDot Defect For USA and Canada YyGenerated SoundViewing 3D Imaging For 3D models English Licenses Open Source Software NoticeTable of Contents Assembling and Preparing UnpackingSee p.16 EA, M5 x For 50PH4700 Power Cord Holder Ferrite Core Protection CoverFor 50PH4700 Depending on model See p.17 See p.20 See p.13Optional Extras AN-VC4 AN-TP300 AN-TD200 Video Call Camera Touch Pen, CradleTo an External device to the TV Cross Section Remote Control Sensors Power Indicator Parts and buttonsButtons Speakers Lifting and moving the TV YyWhen transporting a large TV, there shouldYyWhen transporting the TV by hand, hold Be at least 2 peopleSetting up the TV Attaching the standStand Base M5 x To detach the stand M5 x Protection CoverMounting on a table Connect the power cord to a wall outletMuch, it may fall, causing damage or injury Mounting on a wallYyMake sure that children do not climb on or hang on the TV YyDisconnect the power before moving orDepending on model Local dealerTidying cables Copper wire Connecting to an antenna or cableYyMake sure not to bend the copper wire Making ConnectionsHdmi is the best way to connect a device Connecting to a HD receiver, DVD Player or VCRHdmi Connection Not ProvidedDVI to Hdmi Connection Connecting to a mobile phone MHL Cable Not ProvidedComponent Connection DVD / Blu-Ray / HD Cable Box / VCRComposite Connection VCR / DVD / Blu-Ray / HD Cable BoxChoose method a or B to make connection Connecting to a PCHdmi Connection or DVI to Hdmi Connection Choose any Hdmi input port to connectMethod B DVI to Hdmi Connection Connecting to an Audio System Digital Optical Audio ConnectionDigital Audio System Connecting a USB Device Remote Control InputFAV Magic Remote Control Functions Precautions to Take when Using the Magic Remote Control Registering Magic Remote ControlHow to use Magic Remote Control How to Re-register the Magic Remote ControlWatching TV Outlet when you do not use the TV for a long period of timeConfirms the setting options Turning the TV on for the first timeUsing the user guide Specifications ModelsL/A F/AT&B, C/B, MPOPhoto 3D supported mode manually PhotoWiDi For 60PH6700 Or adjust the operating frequency and thisBluetooth module BM-LDS401 specification YyBecause band channel used by the countryPower cord MaintenanceCleaning Your TV Screen, frame, cabinet and standTroubleshooting External Control Device SetupProblem Solution Child Safety LG Customer Information Center External Control Device Setup KEY Codes Code Function HexaUSB to Serial converter with USB Cable USB TypeWire ConfigurationsNot standard Phone Set IDCommunication Parameters Depending on modelOK Acknowledgement Error AcknowledgementTransmission Real data mapping Hexadecimal b DecimalVolume Control Command k f Volume Mute Command k eAspect Ratio Command k c Main Picture Size Contrast Command k gSharpness Command k k Tint Command k jColorColour Temperature Command x u OSD Select Command k lFor South Korea, North/Latin America except Colombia ModelFor Japan Model Control Panel Light Command m g For Plasma TV ChannelProgramme Add/DelSkip Command m bControl Back Light Command m g Input select Command x b Main Picture InputDCommand x t only 3D models Depending on model Extended 3DCommand x v only 3D models Depending on modelDon’t care