Toshiba MV13N3C, MV19N3C Problem and Troubleshooting Guide, Symptom Cause Possible Solution Power

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PROBLEM AND TROUBLESHOOTING GUIDE

Check the following chart before requesting service.

	SYMPTOM		CAUSE	POSSIBLE SOLUTION	PAGE

	POWER

	No power.		The AC power cord is not connected.	Connect the AC power cord to the	7
	No power.			AC outlet.	7
				AC outlet.

	Although the power is on,		Cassette is not inserted.	Insert a video cassette.	29
	the TV/VCR does not
	the TV/VCR does not				39
	operate.		TIMER REC buttons is depressed.	Press the TIMER REC buttons.	39

	TV BROADCAST RECEPTION

			TV station experiencing problems.	Try another channel.	18

			Picture control is not adjusted.	Check picture control adjustments.	27, 28

	Poor or no picture.		Possible local interference.	Check for source of reception	46
	Poor or no picture.			disturbance.	46
				disturbance.

			Antenna (CATV) connector is not	Check CATV connection or VHF/
			connected or possible local	UHF antenna, reposition or rotate	11, 13
			interference.	antenna.

			TV station experiencing problems.	Try another channel.	18

			Picture control is not adjusted.	Check picture control adjustments.	27, 28

	Poor or no color.		Possible local interference.	Check for source of reception	46
				disturbance.	46
				disturbance.

			Antenna (CATV) connector is not	Check CATV connection or VHF/
			connected or possible local	UHF antenna, reposition or rotate	11, 13
			interference.	antenna.

			TV station experiencing problems.	Try another channel.	18

	Picture wobbles or drifts.		Antenna (CATV) connector is not	Check CATV connection or VHF/
	Picture wobbles or drifts.		connected or possible local	UHF antenna, reposition or rotate	11, 13
			interference.	antenna.

			Cable TV channel is scrambled.	Try another channel.	18

			CATV connector is not connected.	Check all CATV connections.	13

	No CATV reception.		TV/CATV Mode menu option is set to	Set the TV/CATV Menu option to	22
	No CATV reception.		the TV mode.	the CATV mode.	22
			the TV mode.	the CATV mode.

			Cable TV service interrupted.	Contact your Cable TV company.	13

	No reception above		TV/CATV Mode menu option is not	Make sure TV/CATV menu option is	22
	No reception above		set to the appropriate mode.	in the appropriate mode.	22
	channel 13.		set to the appropriate mode.	in the appropriate mode.

			UHF antenna is not connected.	Check UHF antenna.	11
			UHF antenna is not connected.	Check UHF antenna.	11
			TV station experiencing problems.	Try another channel.	18

			Antenna (CATV) connector is not	Check CATV connection or VHF/
			connected or possible local	UHF antenna, reposition or rotate	11, 13
	Poor or no sound.		interference.	antenna.

			Possible local interference.	Check for source of reception	46
			Possible local interference.	Check for source of reception
				disturbance.
				disturbance.

			MUTE button is depressed.	Check that MUTE button has not	19
				been pressed.	19
				been pressed.

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Contents TV/CATV Mode Selection Selection DU Mode TV/CATV MV13N3C MV19N3CEnglish Power Source Grounding or Polarization CleaningAccessories Read InstructionsReplacement Parts POWER-CORD ProtectionPower Lines LightningSafety Check NEC SectionFeatures Table of Contents Moisture Condensation Safety PrecautionsWhen YOU Experience the Above Conditions Moisture will Condense on the Unit in the Following CasesTo USE AC Power Power SourceWider Hole and Blade AC Outlet Description of Controls Location of ControlsFront Rear FrontRemote Control Effective Distance of the Remote Control Battery InstallationBattery Precautions FeetAntenna Connections Antenna Jack Combiner VHF 75 ohm UHF 300 ohmIndoor Antenna not Supplied For Subscribers to Scrambled Cable TV Service For Subscribers to Basic Cable TV ServiceCable TV Connections Setting the Language Auto Clock Adjustment Auto Clock SettingAuto Clock Setting To SET Auto Clock to OFFDaylight Saving Time Setting Menu button until the Menu screen is clearedButton Manual Clock SettingTo move cursor backward, press the Cancel button Then press the Enter buttonTV Operation VHF/UHF/CATV ChannelsCall Channel + MuteReal Time Tape Counter Channel Return SleepClosed Caption SleepClosed Captioning with a VCR What is Closed CAPTIONING?To View Closed Captions To Memorize Channels TV/CATV SelectionAutomatic Memory Tuning Screen is clearedTo ADD/DELETE Channels To SET the on Timer PictureTo SET the OFF Timer ImernrecsetBrightness Picture Control AdjustmentsContrast Color Tint CancelSharpness Loading Automatic Power on and PlayLoading and Unloading a Video Cassette UnloadingTo Prevent Accidental Erasure To Record Again Tape Speed and Maximum PLAYBACK/RECORDING TimeTo Start Playback PlaybackTo Stop Playback Digital Tracking Controls To Rewind or Forward the Tape RapidlyFORWARD/REVERSE Picture Search Speed Search Times Special PlaybackTo Visually Search for Desired Points To Watch Still PictureAuto Repeat option Repeat mode is canceledTo Watch a Tape Repeatedly PositionRecording a TV Program Recording and Viewing the Same TV ProgramTo Stop Recording To Stop Recording Temporarily Screen and the REC indicator will lightBe recorded Example Channel ONE-TOUCH Timer Recording OTR Program position, then press the Enter Timer RecordingDate, then press the Enter button Program To SET DAILY/WEEKLY Timer Other Functions for the Timer RecordingTo Cancel a Program To Confirm the SettingsPress the Call button Using the Real Time Tape CounterTo View the Counter Display Counter toUsing Zero Return Connection to Another VCR Duplicating a Video TapeConnection to Camcorder No power Problem and Troubleshooting GuideSymptom Cause Possible Solution Power TV Broadcast ReceptionRecording Symptom Cause Possible SolutionRemote Control PlaybackReception Disturbances Video Head Cleaning Video Head CleaningVideo Head Clogging Limited Ninety 90 Day Warranty Kamakee Street Toshiba Hawaii, Inc808 J5E20501A U 02/12