08Additional information
Problem | Remedy |
No picture/No color. | • Incorrect video connections: Check that connections are correct |
| and that plugs are inserted fully. Also check the video cable for |
| damage. |
| • TV/monitor or AV amplifier settings are incorrect: Check the |
| instruction manual of the connected equipment. |
| • The video output is set to progressive but your TV/monitor is not |
| compatible with progressive scan: See page 13 for how to set to |
| interlace. |
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|
Screen is stretched or | • The TV Screen setting in the Initial Settings menu is incorrect. See |
aspect does not change. | page 46 for how to set it correctly for your TV/monitor. |
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Picture disturbance | • This player is compatible with |
during playback or the | Some discs include a copy prevention signal, and when this type of |
picture is dark. | disc is played back, stripes etc., may appear on some sections of the |
| picture depending on the TV. This is not a malfunction. |
| • Due to the player’s copy protection circuits, connection of this |
| device through a VCR or an AV selector may prevent recording or |
| cause picture problems. This is not a malfunction. |
No audio, or audio is distorted.
•No audio is output during slow motion playback or when scanning discs other than audio CDs and SACDs.
•Some DVD discs do not output digital audio: Switch your amplifier to the player's analog outputs.
•Check that the disc is free from dust and dirt, and that it is not damaged (page 45).
•Check that all interconnects are firmly inserted.
•Check that the plugs and terminals are free of dirt, oxide, etc. and clean if necessary. Also check the cable for damage.
•Make sure the player's output is not connected to the amplifier's phono (turntable) inputs.
•Check your amplifier/receiver’s settings (volume, input function, speaker settings, etc.).
The analog audio is OK, but there appears to be no digital audio signal.
•Make sure that the Digital Out setting is set to On (page 35).
•Check that the Dolby Digital, DTS and MPEG out settings (pages
•SACDs and
Noticeable difference in • This is due to differences in the audio format and is not a
DVD and CD volume. | malfunction. |
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