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 | REFERENCE | 
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| Video issues | 
 | What to do | 
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| Sound, but no picture | • | Make sure the TV is on. | 
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 | • | Make sure the TV is set to the correct Video Input to see the video from DVDs on the Bose® system. | 
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 | • | Make sure a DVD is in the disc tray. | 
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 | • | If the TV is connected to the media center using the HDMI cable: | 
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 | – Switch from one Video Input to another and then back to the original input. | 
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 | – Turn everything off, then: | 
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 | A. Turn on the TV and set the TV Video Input for the Bose system video. | 
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 | B. Turn on the 3•2•1® system and press DVD. | 
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 | – Turn off both the TV and the 3•2•1 system and then: | 
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 | A. Unplug the HDMI cable from both ends. | 
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 | B. Disconnect the power cables from both your TV and the 3•2•1 Acoustimass® module. | 
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 | C.  | 
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 | D. When the 3•2•1 startup message disappears from the display,  | 
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 | E. Turn on the TV first, then turn on the 3•2•1 system. | 
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 | – Disconnect the HDMI cable that connects the TV to the 3•2•1 media center. Reconnect the two using | 
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 | a Component cable, an  | 
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| Incorrect picture | • | Make sure the TV is set to the correct Video Input. | 
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| for the selected source | 
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| Picture is black and white, | • | Check the video cable connections. | 
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| flickers, gets dark, or rolls | • | If the media center is connected to the TV using a Component cable, make sure the colored cable plugs | 
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 | (red, green, and blue) match the connector colors on the media center and on the TV. | 
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 | • | Check the Video Format setting (NTSC or PAL) and change it. | 
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 | Refer to “Video options” on page 50. | 
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| Picture is not clear or is | • | Use the Settings menu to lower the output resolution of the system. Your 3•2•1 system sets its DVD video | 
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 | resolution to match the default that is communicated to it by the TV. You can experiment with other set- | 
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 | tings to see which one provides the best picture. | 
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 | HDTVs can accept different resolutions as input, and in some cases the highest number does not result in | 
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 | the best picture. | 
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