Onkyo CP704 instruction manual Abnormal Behavior, Restoring the Default Settings, Hdmi Status Mode

Troubleshooting—Continued

■Abnormal Behavior

The DV-CP704 contains a microcomputer for signal processing and control functions. In very rare situations, severe interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely even that this should happen, unplug the power cord from the wall outlet, wait at least five seconds, and then plug it back in again. Alternatively, press and hold the Stop [] button until “RESET” appears on the display (about 10 seconds).

■Restoring the Default Settings

To reset the DV-CP704 to its factory defaults, turn it on, and when “ONKYO DVD” has disappeared from the display, while holding down the Stop [] button, press the [STANDBY/ON] button. “INITIALIZE” appears on the display. When the reset is complete, “COMPLETE” is displayed, and the DV-CP704 enters Standby mode.

■HDMI Status Mode

If you’re using an HDMI connection and there’s no picture or sound, you can check the status of the HDMI connection by pressing and holding down the DV-CP704’s [DISPLAY] button for 10 seconds until a message ID appears on the display. Look up the message ID in the following tables and check the HDMI connections and settings on both the DV-CP704 and the connected component.

HDMI connection and HDMI-related settings status

	Displayed ID	Message
	MSG ID 001	Turn the DV-CP704 and the connected component off, then turn them on again. Make sure that the
		connected component is working properly and that the DV-CP704’s HDMI settings are configured
	MSG ID 015
		suitably for that component.
No picture from the HDMI connection
	Displayed ID	Message
	MSG ID 002	The HDMI Output Setting is set to Off. Change it to On (page 44).
	MSG ID 003	The HDMI cable may not be connected properly. Check the connection. Also, make sure the HDMI
	MSG ID 004	input on the TV or AV receiver is correctly configured to received HDMI.
		Make sure the HDMI input on the TV or AV receiver is correctly configured to received HDMI.
	MSG ID 005	The connected component may not support HDCP. Make sure the connected component supports
		HDCP.
	MSG ID 006
		Turn the DV-CP704 and the connected component off, then turn them on again.
	MSG ID 007
		The DV-CP704 may be connected to the other component’s DVI jack. Some TVs may not properly
		receive the video output by the DV-CP704. Also, with a DVI connection, there will be no sound.
	MSG ID 008	The DV-CP704’s HD Resolution setting is set to 720p or 1080i. If your TV doesn’t support these
		resolutions, select another resolution (page 39).
	MSG ID 009	The connected component may not be receiving the HDMI signal properly.
		Try selecting another resolution on the DV-CP704 (page 39).
No sound from the HDMI connection
	Displayed ID	Message
	MSG ID 010	The DV-CP704’s Digital/HDMI Audio Out setting is set to Off. Change the setting to All or PCM
		(page 45).
	MSG ID 011	The connected component may not support 96 kHz PCM. Set the DV-CP704’s Linear PCM Out
	MSG ID 014	setting to Down Sample On (page 45).
	MSG ID 012	The connected component may not support Dolby Digital. Set the DV-CP704’s Digital/HDMI Audio
	MSG ID 013	Out setting to PCM (page 45).
	MSG ID 016	The connected component may not support DTS.
		The DV-CP704 cannot play the DTS format audio or soundtrack. On your DVD-Video disc’s audio
	MSG ID 017
		setup menu, select an audio format other than DTS.

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