Troubleshooting

		Troubleshooting

Problem	Cause/Point to check	Action
A video file cannot be played	The file format is not supported.	Convert the file to MPEG or other supported format.
correctly.		Refer to "Supported Formats" (p.9).
	If the problem file is an AVI file, check	If a non-interleaved file is played, either video or audio may not be
	If the problem file is an AVI file, check	played. When creating or playing an AVI file, check if "interleaving"
	if the file is "interleaved."
	if the file is "interleaved."	is enabled or the file is "interleaved." For interleaving of a file

		during the file creation process, refer to the Help screens or manual
		of the encoding application you are using.
It takes some time for the	If there is no network connection, the	If the server selection screen is not displayed after around 1 minute
screen to be displayed after	screen will not be displayed promptly	or so, reconnect the power to restart the AVeL Link Player.
the power to the AVeL Link	because the IP address cannot be
Player is turned on.	obtained.
The AVeL Link Player always	The AVeL Link Player is set to log in to	1. Go to the login selection screen (showing a list of server names),
logs in to the same server	that server (computer) automatically.	which is displayed when the AVeL Link Player is started.
(computer) when the power is		If the message "Cannot connect to the specified server" is
turned on.		displayed, press the SERVER button on the remote controller to

		return to the login selection screen.
		2. Select Edit.
		3. Select the name of the computer you want to cancel the auto login
		to.
		4. Clear the check box of Always connect to this AVeL Link Server.
		5. Select Save.
A DivX file cannot be played	The DivX file you are trying to play is	Refer to "Supported Formats" (p.9).
and the screen shows	encoded with Quarter Pixel setting.
"Q-PIXEL Not Supported."
Files with a ".ORIGINAL"	These files are created in order to retain	When an OpenDivX3 video file is converted automatically, the
extension are created in the	the original data of OpenDivX3 video	original data will be saved as a .ORIGINAL file. If you don't want
folder specified under VIDEO	files when they are converted.	the original data, you can delete the .ORIGINAL file.
in AVeL Link Server.		You can also set AVeL Link Server so that the original data files
		will be automatically deleted after conversion.
		Refer to "Reference on AVeL Link Server" (p.58).
A still image written to a CD	The still image file you are trying to	The AVeL Link Player only supports JPEG as the format of photo
or DVD is not displayed.	view is not created in JPEG.	data stored in a DVD/CD, USB equipment or UHDL SERIES.
		It does not support files written in BMP or other format.
A still image is displayed with	The still image you are trying to view	When a still image file in a DVD/CD, USB equipment or UHDL
a black border.	exceeds the maximum resolution.	SERIES is displayed, it will be automatically shrunk if the file
		exceeds the maximum resolution supported.
		In this case, a black border may appear around the image.

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Problem