Samsung DVD-HD748 manual Troubleshooting, Problem Action, ENG-40 ENG-41

Page 21

Troubleshooting

Before requesting service (troubleshooting), please check the following.

Troubleshooting

Problem

No operations can be performed with the remote.

Disc does not play.

5.1channel sound is not being reproduced.

The

icon appears on

screen.

 

Disc Menu doesn’t appear.

Play mode differs from the Setup Menu selection.

The screen ratio cannot be changed.

No audio.

The screen is blocked

Forgot password

If you experience other problems.

Action

Check the batteries in the remote. They may need replacing.

Operate the remote control at a distance of no more than 20 feet.

Remove batteries and hold down one or more buttons for several minutes to drain the microprocessor inside the remote to reset it. Reinstall batteries and try to operate the remote again.

Ensure that the disc is installed with the label side facing up.

Check the region number of the DVD.

5.1 channel sound is reproduced only when the following condi- tions are met. :

1)The DVD player is connected with the proper amplifier

2)The disc is recorded with 5.1 channel sound.

Check whether the disc being played has the “Dolby 5.1 ch” mark on the outside.

Check if your audio system is connected and working properly.

In a SETUP Menu, is the Audio Output set to Bitstream?

The features or action cannot be completed at this time because:

1.The DVD’s software restricts it.

2.The DVD’s software doesn’t support the feature (e.g., angles).

3.The feature is not available at the moment.

4.You’ve requested a title or chapter number or search time that is out of range.

Check if the disc has a Menu.

Some of the functions selected in the Setup Menu may not work properly if the disc is not encoded with the corresponding function.

The Screen Ratio is fixed on your DVDs.

Make sure you have selected the correct Digital Output in the Audio Options Menu.

Press power on from a cold start with no disc in the unit.

Press the button on the front panel for 5 seconds. The SELECT MENU LANGUAGE display will appear. Select the number button of the desired language.

Press power on from a cold start with no disc in the unit.

Press the button on the front panel for 5 seconds.

The SELECT MENU LANGUAGE display will appear. Select the number button of the desired language. Press the MENU button, and then press DOWN button to select Setup, then press RIGHT or ENTER. Press Up or Down to select Parental Setup The Parental Setup is now unlocked as indicated on the display.

You can change your password.

Go to the contents and find the section of the instruction book that contains the explanations regarding the current problem, and follow the procedure once again.

If the problem still cannot be solved, please contact your nearest authorized service center.

Page

P3

P5

P9

P32

P13

P30~37

P34~35

P32~34

P34~35

P36~37

Problem

 

Action

Page

 

 

 

 

No DVI output.

Check the Video output is DVI enabled.

 

Check the connection between the TV and the DVI

P11~12

 

 

jack of DVD player.

 

 

 

 

See if the TV supports this 480p/576p/720p/768p/1080i DVD player.

 

Abnormal DVI output

If snow noise appears on the screen, it means

P12

screen.

 

that TV does not support HDCP (High-bandwidth Digital Content

 

 

Protection).

 

DVI output Judder

Check your TV system set up correctly.

 

The screen judder phenomenon may occur when frame rate is con-

P35

 

 

 

verted from 50Hz to 60Hz or 60Hz to 50Hz.

 

 

 

 

Refer to your TV users manual.

 

 

 

 

 

ENG-40

ENG-41

Image 21
Contents AK68-00517C DVD PlayerPrecautions Table of ContentsBefore you start Disc Type and Characteristics General FeaturesDescription-Front Panel Description-Rear Panel Display IndicatorsBefore Connecting the DVD Player Tour of the Remote ControlChoosing a Connection Connection to an Audio SystemConnection to a TV For Progressive scan, Digital Video Connection to a TV For VideoPlaying a Disc Using the Display Function Using the Disc and Title Menu Repeat Play Using the Function MenuSlow Repeat Play Program Play & Random PlayIf you are using a 169 TV To play back using aspect ratio DVDIf you are using a 43 TV Using the Audio buttonChanging the Camera Angle Using the Bookmark FunctionUsing the Zoom Function DVD/VCD Using the Zoom Function Sacd PlaybackSacd Clips Menu Off Play Function CD Layer Play FunctionDVD Audio Playback Using the Display FunctionPage, Index Function Repeat PlayFolder Selection MP3/WMA Playback MPEG4 Playback MPEG4 Function Description MPEG4 Playback Picture CD PlaybackCD-R AVI file CD-R Jpeg DiscsSetting Up the Language Features Using the Setup MenuUsing the Player Menu Language Using the Disc Menu LanguageSurround Sound Speaker Setup Setting Up the Audio OptionsUsing the Subtitle Language ENG-32 ENG-33Setting Up the Display Options Setting Up the Rating Level Setting Up the Parental ControlAbout the Change Password If you have forgotten your password, seeHow to make an upgrade disc Firmware upgradeUpgrade procedure Controlling a TV with the RemoteProblem TroubleshootingProblem Action ActionENG-42 Specifications