Samsung BD-P1400 Troubleshooting, Before requesting service, please check the following

Page 61

troubleshooting

Before requesting service, please check the following.

PROBLEM		SOLUTION

No operations can be performed with	•	Check the batteries in the remote control. They may need replacing.
the remote control.	•	Operate the remote control at a distance of no more than 20 feet.
	•
	•	Remove batteries and hold down one or more buttons for several minutes
		to drain the microprocessor inside the remote control to reset it. Reinstall
		batteries and try to operate the remote control again.

Disc does not play.	•	Ensure that the disc is installed with the label side facing up.
	•	Check the region number of the BD/DVD.

5.1 channel sound is not being	•	5.1 channel sound is reproduced only when the following conditions are
reproduced.		met. :
		1. The Blu-ray Disc Player is connected with the proper Ampliﬁer
		2. The disc is recorded with 5.1 channel sound.
	•	Check whether the disc being played has the “5.1 ch” mark on the
		outside.
	•	Check if your audio system is connected and working properly.
	•	In a SETUP Menu, is the Audio Output set to Bitstream?

Disc Menu doesn’t appear.	•	Check if the disc has a Menu.

The icon appears on screen.	•	The features or action cannot be completed at this time because:
		1. The BD/DVD’s software restricts it.
		2. The BD/DVD’s software doesn’t support the feature (e.g., angles)
		3. The feature is not available at the moment.
		4. You’ve requested a title or chapter number or search time that is out of
		range.

Play mode differs from the Setup Menu	•	Some of the functions selected in the Setup Menu may not work properly
selection.		if the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.	•	The Screen Ratio is ﬁxed on your BD/DVDs.

No audio.	•	Make sure you have selected the correct Digital Output in the Audio
		Options Menu.

The screen is blocked	•	Press the $ button (in front panel) for more than 5 seconds with no disc
		inside. All settings will revert to the factory settings.

60_ troubleshooting

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Contents Blu-ray Disc Player Page Key features of your new Blu-ray Disc Player WHAT’S Included Check for the supplied accessories belowGraphic planes Menu graphicsProduct Safety informationFCC Note for U.S.A Class 1 Laser ProductImportant Safety Instructions PrecautionsHandling Cautions Contents Contents Before Reading the USER’S Manual Getting startedIcons that will be used in manual About the use of this user’s manualDisc types that can be played Disc Type and CharacteristicsLogos of Discs that can be played Region code Discs that cannot be playedBlu-ray Disc Compatibility BD-R, BD-REDisc Format Disc TypesDisc Handling Disc Storage & ManagementDisc Storage Front Panel DescriptionFront Panel Display Rear Panel Make sure to match the + and ends Tour of the Remote ControlControl Remote Color Buttons REDA, Green B, YELLOWC, BluedSetting the Remote Control Remote controlRegarding the Battery Brand Code Controllable TV CodesConnections Connecting to a TV with AN Hdmi CableConnections Hdmi Auto Detection FunctionConnecting to a TV with DVI Cable Audio Cable Component cable Not included Connecting to a TV ComponentConnecting to a TV S-VIDEO Connecting to a Tvvideo Connecting to AN Audio System 2 Channel Amplifier Connecting to AN Audio System 5.1 Channel Amplifier Connecting to AN Audio System Dolby DIGITAL, DTS Amplifier Connecting to AN Audio System Hdmi Supported Amplifier Connections HD DVD DVD+RW DVD-ROM DVD-RAM CDV CD-ROM CVD Before PlayingBasic Functions Playing a Disc ON-SCREEN Menu NavigationSlow Motion PLAY/STEP Motion Play Using the Search and Skip FunctionsSetting UP the Language Options System setupMenu For the on-screen menu of your Blu-ray Disc Player System Setup Setting UP the Audio OptionsDigital Output Dynamic Compression PCM Down SamplingHdmi Setting UP the Speaker Options TV Aspect Setting UP the Video DISPLAY/OUTPUT OptionsPan-Scan Adjust the Blu-ray players Hdmi output to 24 frames per ResolutionSecond for improved picture quality Front Display Screen MessageAnynet+ HDMI-CEC Setting UP the Hdmi Setup OptionsMenu operation button Numeric buttons Color buttons a B C D FormatIf you forgot your password Setting UP the Parental LockPress the Enter or button to select Parental Lock Changing the Password Setting the Rating LevelFirmware Upgrade System upgradeSystem Upgrade System update gets started System Information Network SetupDNS Watching a movie Using the Display FunctionControl Press the buttons to select the desired itemUsing the Disc Menu Using the Disc Menu & POPUP/TITLE MenuUsing the Title Menu Using the Popup MenuUsing the Audio button Using the A-B Repeat functionRepeat Play Selecting the Audio LanguageSelecting the Subtitle Language Using the Subtitle buttonUsing the Angle function Using the Bookmark FunctionUsing the Marker button Changing the Camera AngleClearing a bookmark Playing back a bookmarkPress the buttons to select a bookmarked scene Playing AN Audio CDCD-DA Listening to musicPlaying AN MP3 Audio CDCD-DA/MP3 Screen ElementsRepeat Audio CDCD-DA & MP3 Press the Greenb button PlaylistTo Music To go back to the Music List, press the Stop orViewing a Picture Viewing a PictureSlide Show RotateGO to Photo List ZoomViewing a Picture Before requesting service, please check the following TroubleshootingIf the disc is not encoded with the corresponding function Troubleshooting Your TV Forgot passwordAppendix SpecificationsNot ALL discs are compatible Copy ProtectionAppendix One 1 Year Parts / Ninety Days 90 Labor Warranty for USA Users onlyContact Samsung World Wide AK68-01454A

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