Samsung BN68-01699A-00 user manual Troubleshooting Before Contacting Service Personnel

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Troubleshooting: Before Contacting Service Personnel

No sound or picture.

Check that the mains lead has been connected to a wall socket.

 

Check that you have pressed the

button on your set.

 

Check the picture contrast and brightness settings.

 

Check the volume.

 

Normal picture but no

Check the volume.

 

sound.

Check whether the MUTE button has been pressed on the remote control.

 

Check if "TV Speaker" is on.

 

Screen is black and power

On your computer check; Power, Signal Cable.

indicator light blinks steadily.

The TV is using its power management system.

 

Move the computer’s mouse or press any key on the keyboard.

No picture or black and

Adjust the colour settings.

 

white picture.

Check that the broadcast system selected is correct.

Sound and picture

Try to identify the electrical appliance that is affecting the set and move it

interference.

further away.

 

 

Plug your set into a different mains socket.

Blurred or snowy picture,

Check the direction, location and connections of your aerial.

distorted sound.

This interference is often due to the use of an indoor aerial.

Remote control malfunctions.

Replace the remote control batteries.

 

 

Clean the upper edge of the remote control (transmission window).

 

Check the battery terminals.

 

'Check signal cable.'

Check that the signal cable is firmly connected to the PC or video sources.

message is displayed.

Check that the PC or video sources are turned on.

On PC mode, 'Not Supported

Check the maximum resolution and the frequency of the video adaptor.

Mode.' message is displayed.

Compare these values with the data in the Display Modes.

The damaged picture appears

If "Just Scan" is selected in some external devices, the damaged picture

in the corner of the screen.

may appear in the corner of the screen. This symptom is caused by external

 

devices, not TV.

 

The 'Resets all settings to

This appears when you press and hold the EXIT button for a while.

the default values' message

The product settings are reset to the factory defaults.

appears.

 

 

The TFT LCD panel uses a panel consisting of sub pixels (3 133 440) which require sophisticated technology to produce. However, there may be few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

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Contents Country Customer Care Centre Web Site Precautions When Displaying a Still Image Still image may cause permanent damage to the TV screenContents List of Parts Installing the StandInstalling the Wall Mount Kit  Registration CardsViewing the Control Panel Viewing the Connection Panel Connect to the video and audio output jack on your PCMulti channel digital audio Connector for Service only Video or Video / R-AUDIO-LViewing the Remote Control Colour buttons Use these buttons in the Channel list, etcPlacing Your Television in Standby Mode Installing Batteries in the Remote ControlSwitching On and Off Mains lead is attached to the rear of your setViewing the Menus Using the Tools ButtonWith the power on, press the Menu button Press the or button to select a menuPlug & Play If you want to reset this feature Storing Channels AutomaticallyPress the Enter button to select Area Channel mode Colour System Auto/PAL/SECAM/NTSC4.43/NTSC3.58Sound System BG/DK/I/M Adding / Locking Channels Adding channelsLocking channels Sorting the Stored Channels Assigning Channels NamesThen Fine Tuning Channel Reception Easy Setting Changing the Picture StandardAdjusting the Custom Picture Configuring Detailed Settings on the PictureYou can set detailed picture settings Resetting the Picture Settings to the Factory Defaults Changing the Picture Options Colour Tone Cool2/Cool1/Normal/Warm1/Warm2Size 169/Wide Zoom/Zoom/43/Just Scan DNIe Off/Demo/On Blue Only Mode Off/OnDigital NR Off/Low/Medium/High/Auto Hdmi Black Level Normal/LowSize Viewing the Picture In Picture PIPSource PositionEqualizer Balance/100Hz/300Hz/1kHz/3kHz/10kHz Sound FeaturesMode Standard/Music/Movie/Speech/Custom SRS TS XT Off/OnSelecting the Sound Mode Connecting Headphones Sold separatelySetting and Displaying the Current Time Setting the Sleep TimerPress Choosing Your Language Switching the Television On and Off AutomaticallyAuto Power Off Press the Menu button to display the on-screen menuMelody Off/Low/Medium/High TV power on/off melody sound can be adjustedMelody / Entertainment / Energy Saving Melody does not playSelecting the Source Energy Saving Off/Low/Medium/High/AutoEditing the Input Source Names Edit NameSub Input Setting up Your PC Software Based on Windows XPDisplay Modes HDMI/DVI InputAuto Adjustment Setting up the TV with your PCPreset Press the Source button to select PC mode Image ResetWhat is Anynet+? Connecting Anynet+ DevicesTo connect to Home Theater Setting Up Anynet+ Scanning and Switching between Anynet+ Devices Record SetupSelect Device Menu on DeviceListening through a Receiver You can make a recording of a TV programme using a recorderRecording Press The Tools button. Then Press the Enter buttonCheck Points before Requesting Service Symptom SolutionTeletext Feature English Using the Anti-Theft Kensington Lock depending on the model Locking direction FigureDepending on the type of wall Securing the TV to the WallTo avoid the TV from falling WallTroubleshooting Before Contacting Service Personnel Technical and Environmental Specifications This page is intentionally Left blank

BN68-01699A-00 specifications

The Samsung BN68-01699A-00 is a remarkable model that epitomizes the innovation and quality associated with the Samsung brand. This product, specifically designed to enhance the user experience, showcases a plethora of cutting-edge features and technologies, making it a noteworthy consideration for consumers seeking high performance and functionality.

One of the primary highlights of the BN68-01699A-00 is its impressive display quality. Equipped with advanced LED technology, it ensures vibrant colors, deep blacks, and outstanding contrast ratios. This results in a more immersive viewing experience, whether for movies, gaming, or general media consumption. The display is designed to minimize glare, providing clarity even in brightly lit environments.

The BN68-01699A-00 stands out with its smart capabilities. Integrated with Samsung’s Tizen operating system, it offers a seamless interface for accessing a wide array of streaming services, apps, and content. Users can effortlessly navigate through an intuitive menu to find their favorite shows and movies, making it a hub for entertainment.

In terms of connectivity, this model does not disappoint. It features multiple HDMI and USB ports, allowing users to connect various devices such as gaming consoles, sound systems, and external storage. Wireless connectivity options, including Wi-Fi and Bluetooth, enable users to link their devices for an even more integrated experience.

Sound quality is another strong suit of the BN68-01699A-00. It is equipped with advanced audio technologies that deliver rich and immersive soundscapes. Depending on the model configuration, it may include features like Dolby Digital Plus for enhanced surround sound experiences that complement the high-quality visuals.

Samsung places a strong emphasis on energy efficiency, and this device is no exception. The BN68-01699A-00 is designed to consume less power without compromising performance, making it an eco-friendly choice for consumers conscious of their environmental impact.

In summary, the Samsung BN68-01699A-00 combines advanced display technology, intelligent connectivity features, superior sound quality, and energy efficiency, making it a versatile solution for today’s consumers. It exemplifies Samsung’s commitment to providing high-quality products that cater to modern entertainment needs while upholding sustainability values. With its robust set of features, the BN68-01699A-00 stands as an attractive option for anyone looking to upgrade their viewing experience.
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