Samsung LC550-ZA, BN68-02604A-05 user manual Other Information English

Page 45

Issues

Solutions and Explanations

No Picture, No Video

 

 

 

The TV will not turn on.

• Make sure the AC power cord is securely plugged into the wall outlet and the TV.

 

• Make sure the wall outlet is working.

 

• Try pressing the POWER button on the TV to make sure the problem is not the remote.

 

If the TV turns on, refer to ‘Remote control does not work’ below.

 

 

The TV turns off automatically.

• Ensure the Sleep Timer is set to Off in the Setup menu. (P. 18)

 

• If your PC is connected to the TV, check your PC power settings.

 

• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

• When watching TV from an antenna or cable connection, the TV will turn off after 10 - 15

 

minutes if there is no signal.

 

 

There is no picture/video

• Check cable connections. (remove and reconnect all cables connected to the TV and external

 

devices).

 

• Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the

 

connections to the TV input. For example, if an external device’s output is HDMI, it should be

 

connected to an HDMI input on the TV.

 

• Make sure your connected devices are powered on.

 

• Be sure to select the TV’s correct source by pressing the SOURCE button on the remote

 

control.

 

• Reboot the connected device by reconnecting the device’s power cable.

 

 

RF(Cable/Antenna) Connection

 

 

 

The TV is not receiving all channels.

• Make sure the coaxial cable is connected securely.

 

• Please try Auto Program to add available channels to the channel list.

 

go to MENU - Channel - Auto Program then select Auto and make sure the correct Cable TV

 

signal type is set in the menu. There are 3 options. (STD, HRC and IRC) (P. 12)

 

• Verify the Antenna is positioned correctly.

 

 

No Caption on digital channels.

• Check Caption Setup menu. Try changing Caption Mode Service 1 to CC1. (P. 20)

 

• Some channels may not have caption data.

 

 

The picture is distorted: macroblock,

• Compression of video contents may cause picture distortion. especially on fast moving pictures

error, small block, dots, pixelization.

such as sports and action movies.

 

• A low signal can cause picture distortion. This is not a TV problem.

 

 

PC Connection

 

 

 

A “Mode Not Supported” message

• Set your PC’s output resolution so it matches the resolutions supported by the TV.

appears.

 

 

 

“PC” is always shown on the source list,

• This is normal; “PC” is always shown on the source list, regardless of whether a PC is

even if a PC is not connected.

connected.

 

 

The video is OK but there is no audio.

• If you are using a HDMI connection, check the audio output setting on your PC.

 

 

Network Connection

 

 

 

The wireless network connection failed.

• Samsung Wireless USB dongle is required to use a wireless network.

 

• Make sure the Network Connection is set to Wireless. (P. 25)

 

• Make sure the TV is connected to a wireless IP sharer (Router).

 

 

Software Upgrade over the network

• Try network test in Setup menu. (P. 26)

fails.

• If you have latest SW version, SW upgrade will not proceed.

 

 

 

Others

 

 

 

Purple/green rolling horizontal bars and

• Remove the left and right audio connections from the set-top-box. If the buzzing stops, this

buzzing noise from the TV speakers

indicates that the set-top-box has a grounding issue. Replace the Component video cables

with Component cable connection.

with an HDMI connection.

 

 

The picture will not display in full screen.

• HD channels will have black bars on either side of the screen when displaying upscaled SD

 

(4:3) contents.

 

• Black bars on Top & Bottom will be shown on movies that have aspect ratios different from your

 

TV.

 

• Adjust picture size option on your external device or TV to full screen.

 

 

05 Other Information

English 45

Page 44 Page 46
Image 45
Page 44 Page 46
Contents Samsung Electronics Canada Inc., Customer Service 55 Standish Court MississaugaSerial No BN68-02604A-05Installation with a stand Securing the Installation SpaceInstallation with a wall-mount Still image warningContents List of Features AccessoriesInstalling the LCD TV Stand Remote control sensor Buttons on the remote controlViewing the Control Panel Product color and shape may vary depending on the modelViewing the Remote Control Turns the TV on and offViews Media Play. P Plug & Play Initial Setup Connecting to an AntennaOr Home Use Press the or button, then press the ENTEREbuttonConnections Connecting to an AV DeviceConnecting to a PC Connecting to an Audio DeviceUsing an HDMI/DVI Cable / a D-sub Cable Connections EnglishComponent Composite AV Coaxial RF Connector for service onlySource List How to Navigate MenusEdit Name Changing the Input sourceAdd to Favorite / Delete from Favoritet Channel ListAntenna Air / Cable t Auto ProgramClear Scrambled Channel Other FeaturesProgrammed Fine TuneAuto Adjustment t ECO SolutionMode ScreenAdvanced Settings Picture OptionsChanging the Picture Options Mode t Picture Reset OK / CancelEqualizer Virtual Surround Off / OnSound Reset Auto Volume Off / Normal / NightDialog Clarity Off / On Preferred LanguageSetting the On/Off Timer Using the Sleep TimerSecurity Locking ProgramsBasic Features English Contains themes or content which may not beRestricted to adults Categories dealing with more sensitive materialOO MENUm→ Setup → Entere Network Network Type / Network Setup / Network TestMenu Language CaptionSelf Diagnosis PIP tPicture In Picture PIP Support MenuInstalling the Latest Version By USB Insert a USB drive Software UpgradeHD Connection Guide Contact SamsungNetwork Connection Connecting to a Wired NetworkModem Port on the Wall Modem Cable LAN CableNetwork Setup Auto Network Setup ManualNetwork Type Wired Network Setup Network test Features Connecting to a Wireless NetworkAdvanced TV Side PanelNetwork Setup PBC WPS Connect using the USB right angle adapterConnect via an extension cable Security Key Entered ~9 Number Network Setup Ad-HocDelete SpaceProvider Connecting to the PC through network Connecting a USB DeviceMedia Play Your PC OO MENUm→ Application → Media PlayAdvanced Features Videos Screen DisplayName File extension Format Yy Supported Video Formats Photos MusicPlaying Multiple Files Media Play Additional FunctionsMonthly Sorts and shows photo files by month Same file name as the video Audio SettingsHome Theater Anynet+ Anynet+Device Hdmi CableSetting Up Anynet+ Switching between Anynet+ DevicesRecording Listening through a Receiver Troubleshooting for Anynet+Setting Up AllShare SetupMessage / Media / ScreenShare About AllShareMy Mobile Assembling the Cables Installing the Wall MountAnti-theft Kensington Lock Blanking BracketProduct Family Inches Quantity80~ TV-Holder Kit Sold Separately Securing the TV to the WallTV-Holder BN96-15753A Screw WallSolutions and Explanations TroubleshootingOther Information English Storage and Maintenance License SpecificationsDimensions Index This page is intention Ally left blank

LC550-ZA, BN68-02604A-05 specifications

The Samsung BN68-02604A-05, LC550-ZA is a cutting-edge television model that showcases the latest advancements in display technology and user experience. Designed to deliver an exceptional viewing experience, this television incorporates numerous features that cater to the needs of modern consumers.

At the heart of the LC550-ZA is a stunning 55-inch display, which offers vivid colors and crystal-clear images. The screen utilizes a high-resolution LED panel, providing sharp details and deep blacks that enhance any movie or gaming experience. The television supports Full HD resolution, ensuring that users can enjoy their favorite content in incredible detail.

One of the standout features of the BN68-02604A-05 is its Smart TV functionality. This allows users to access a wide range of streaming services, including popular platforms like Netflix, Amazon Prime Video, and Hulu, directly from their television. The intuitive interface makes it easy to browse through apps and content, making entertainment more accessible than ever.

Additionally, the LC550-ZA is equipped with advanced connectivity options. With multiple HDMI and USB ports, users can easily connect their gaming consoles, Blu-ray players, and other devices. This ensures that they can enjoy a comprehensive entertainment setup without the need for additional accessories.

The television also incorporates Samsung's proprietary image enhancement technologies, which work to improve picture quality dynamically. Features like contrast enhancement and motion smoothing create a more immersive viewing experience, particularly during fast-paced action scenes or sports events.

To enhance the audio experience, the LC550-ZA comes with integrated speakers that deliver clear sound. For users seeking a more immersive audio experience, the television is compatible with external sound systems, allowing for seamless integration with soundbars or home theater setups.

In terms of design, the BN68-02604A-05 features a sleek and modern aesthetic that fits well in any living space. Its slim profile and minimal bezels make it an attractive addition to home decor.

With its combination of advanced display technology, smart features, and stylish design, the Samsung BN68-02604A-05, LC550-ZA stands out as a top choice for consumers looking to elevate their home entertainment experience. It embodies Samsung's commitment to innovation and quality, making it a valuable addition to any home.
Top Page Image Contents