Basic Features
Support Menu
OO MENUm→ Setup → Support → ENTERE
✎✎Self Diagnostic might take few seconds, this is part of the normal operation of the TV.
Self Diagnosis
■■ Picture Test: Use to check for picture problems.
Yes: If the test pattern does not appear or there is noise in the test pattern, select Yes. There may be a problem with the TV. Contact Samsung’s Call Center for assistance
No: If the test pattern is properly displayed, select No. There may be a problem with your external equipment. Please check your connections. If the problem persists, refer to the external device’s user manual.
■■ Sound Test: Use the
✎✎ If you hear no sound from the TV’s speakers, before performing the sound test, make sure Speaker Select is set to TV Speaker in the Sound menu.
✎✎ The melody will be heard during the test even if Speaker Select is set to External Speaker or the sound is muted by pressing the MUTE button.
Yes: If you can hear sound only from one speaker or not at all during the sound test, select Yes. There may be a problem with the TV. Contact Samsung’s Call Center for assistance
No: If you can hear sound from the speakers, select No. There may be a problem with your external equipment. Please check your connections. If the problem persists, refer to the external device’s user manual.
■■ Signal Information: (Digital channels only) An HD channel’s reception quality is either perfect or the channels are unavailable. Adjust your antenna to increase signal strength.
■■ Troubleshooting: If the TV seems to have a problem, refer to this description.
✎✎ If none of these troubleshooting tips apply, contact the Samsung customer service center.
Software Upgrade
Software Upgrade can be performed by network connection or downloading the latest firmware from “www. samsung.com,” to a USB memory device.
Current Version - the software already installed in the TV. ✎✎Software is represented as ‘Year/Month/Day_Version’.
Software Upgrade
Current Version | 2010/01/18_000001 |
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By USB | ► |
By Online |
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Alternative Software | |
| UMove E Enter R Return |
Installing the Latest Version
■■ By USB: Insert a USB drive containing the firmware
upgrade file, downloaded from “www.samsung.com,”
into the TV. Please be careful
not to disconnect the power or remove the USB drive until upgrades are complete.
The TV will be turned off and
on automatically after completing the firmware upgrade. When software is upgraded, video and audio settings you have made will return to their default settings. We advise you to to write down your settings so that you can easily reset them after the upgrade.
■■ By Online: Upgrade the software using the Internet.
✎✎ First, configure your network. For detailed procedures on using the Network Setup, refer to the “Network Connection” instructions.
✎✎ If the internet connection doesn’t operate properly, the connection may be broken. Please retry downloading. If the problem persists, download by USB and upgrade.
■■ Alternative Software (backup): Displays the software version downloaded through By Online. During the software upgrading, When the Upgrade will discontinue from last step, this function be activated.
HD Connection Guide
Refer to this information when connecting external devices to the TV.
Contact Samsung
View this information when your TV does not work properly or when you want to upgrade the software. You can find information regarding our call centers and how to download products and software.