Samsung UN48H6350, UN75H6350, UN65H6350, UN60H6350 Issues, TV on or off or adjust the volume

Page 19

Issues

The TV won'tturn on

There IS no picture/video

The remote control does not work.

The cable/set top box remote control doesn'tturn the

TV on or off or adjust the volume.

Solutions and Explanations

-~-------

Make sure the A.C power cord '5 secur·eiv pluggeci •n to the wall outlet and the TV

Make sure the wall outl et is workmg

Try pressing the C) button on the TV to make sure the problem is not the remote. If the TV turns on, refer to 'Remote control does not work" below.

Check the cable conn ecnons Remove and reconnect all cables con nected to the TV and external dev1ces

Set the v1deo outputs of your external de'/iCes (Cable/Sat Box, DVD, B!u- ray etc) to match the TV'sinput connections. F-or example, 1f an external device'soutput 1s HDMI, it should be connected to an HDMimput on the TV

Make sure your connected dev:ces are powered on

Be sure to select the correct 1nput source.

Reboot the connected device by unplugging it, and then reconnecting the device'spower cable.

Replace the remote control batteries Make su re tne battenes are instalied with the!r poles(+/-) in the correct drrection

Clean the receiver'stransmission Window on the remote .

Try pointing the remote drrectly at the TV from 5-6feet away

Program the Cable/Set rem ote control to operate the TV Refer to the Cable/Set-Top-Box user manual for the SAMSU~JG TV code

-

This TFT LED Panel uses a panel consrst1ng of sub

 

produce. There may be, however, a few bright or

 

impact on the performance of the product.

prxels wh1ch requ ;r·e sophrsticated technology to dark Pixels on the screen. These prxels will have no

-

To keep your TV in optimum cond ition, upgrade to the latest software. Use the Update Now or Auto Update functions on the TV 's menu (Screen MENU > Support > Software Update > Update Now or Screen

MENU > Support > Software Update > Auto Update)

Image 19
Contents LED TV Electric shock Must never be blocked or coveredVentilation is provided SunlightElectnc shock or equipment Mage Alone in the houseUse only a properly grounded plug and wail outlet Proper groundUnauthonzed appi1CCJt1ons Device or enable aUsers Install HackingReen DeviceContents Arrange UsingUsing the Remote Control Installing Batteries into the Remote Control Any SetupControl ExternalRemote Setup icon SettingUniversal Basic Games Panel Fu nctions PanelLling Game App FunctionsOnTV Panel Rs for d TV PanePan Has Foliow Ma1n subpanels Vorites Movi Pro Grams Stered Wit Trailers Vew movieMobile Device ContentAllowing With Mode Launching Additional ScreenLoading Pages from the Index Updating thee-Manual to the Latest VersionMenu Broadcasting Auto Program TroubleshootingIssues Solutions and Explanations Saving System Eco Solution Energy Saving and check againProduce. There may be, however, a few bright or IssuesTV on or off or adjust the volume Menu Support Software Update Auto UpdateLocation Network TroubleshootingStory Multi StoryBetween Your WhichWithout You Add AnyMessages Wi-FiNetflix Problems HubPreventing burn-in Eco Sensor and Screen BrightnessSupport GettingFor Size Body With stand Weight Without Stand With Stand Model Name40H6350 Sound OutputStandby mode Model Unit Inches Port Panel DetailView Image MayTo the e-Manual for details LicensesImage Are Tradema RksWalll\1ount Kit WallProviding Proper Ventilation for Your TV Installation with a stand Installation with a wall-mountAnti-fall FallTip With YourFCC Radiation Exposure Statement Warranty InformationTo the Service Center. Transportation to Above described warranty repai rs must bePerformed by a Samsung Authorized Service Limited Warranty Statement and a dated BillService personnel. If during in-home service. repair Certain products are eligible for In-home service atSamsungsdiscretion. To receive in-home service Product must be unobstructed and accessible toAll Rights reserved 20141111111111111111111111 Recommendation Taking the TV Out of the BoxInstructions Page Lr=J OOJ~ ~.... J ~~=~ Initial Setup Common issues More help Important Safety Precautions Regulatory Compliance Statements Class LCES-003 Class a Notice -Avis NMB-003, Classe aImportant Notice Wiring the Mains Power Supply PlugUK OnlyImportant Safety Instructions UL Only BN68-04972A-03 EU Eco-Label EU Eco-Label applied model only